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Master’s degree thesis

LOG950 Logistics

Warehouse improvement with Lean 5S - A case study of
Ulstein Verft AS
Iva Gergova

Number of pages including this page: 86

Molde, 21.11.2010

1

Publication agreement
Title: Warehouse Improvement with Lean 5S - A Case Study of Ulstein Verft AS
Author(s): Iva Gergova
Subject code: LOG 950
ECTS credits: 30
Year: 2010
Supervisor: Associated Professor Bjørn Guvåg

Agreement on electronic publication of master thesis
Author(s) have copyright to the thesis, including the exclusive right to publish the document (The Copyright
Act §2).
All theses fulfilling the requirements will be registered and published in Brage HiM, with the approval of the author(s). Theses with a confidentiality agreement will not be published.

I/we hereby give Molde University College the right to, free of charge, make the thesis available for electronic publication:

yes

no

Is there an agreement of confidentiality?

yes

no

yes

no

(A supplementary confidentiality agreement must be filled in)

- If yes: Can the thesis be online published when the period of confidentiality is expired?

Date: 21.11.2010
2

Contents
TABLE OF FIGURES ........................................................................................................................................................ 5
PREFACE ........................................................................................................................................................................ 7
ACKNOWLEDGEMENTS ................................................................................................................................................. 8
PART I. CHAPTER 1: INTRODUCTION AND DESCRIPTION OF THE PROBLEM ................................................................... 9
1.1. BACKGROUND



References: Ackerman, Ken, ed. 2007. Lean Warehousing: Ackerman Publications. Adcroft, Aandy, Williams, Robert, Hurst, Feff. 2008. A new model for managing change: the holistic view. Aslesen, Sigmund. 2007. Lean Shipbuilding. Lean Construction Beyond Lean? In EGLC-5. Oslo, Norway: FAFO Institute for Applied Social Sciences. Aslesen, Sigmund, and Karolis Dugnas. 2009. Lageret - et nav i systemet. Berg, Jerone.P. van den, and W.H.M. Zijm. 1999. Models for Warehouse Management: Classification and Examples Bertelsen, Sven. 2007. Lean Shipbuilding. A Norwegian Research Project. EGLC 6. Bicheno, John. 2004. The New Lean Toolbox Towards Fast, Flexible Flow: PICSIE Books. Cameron, Esther, and Mike Green. 2004. Making sense of change management: a complete guide to the models, tools and techniques of organizational change., ed E Choi, Ty. 1995. Conceptualizing continuous improvement: Implications for Organizational Change. Cooney, Richard. 2002. Is ' 'Lean ' ' a Universal Production System? - Batch Production in the Automotive Industry De Jager, Peter. 2009. 7 ways to communicate change. ProQuest Health Management 119 (2):31. Demeter, K., and Z. Matyusz. 2008. The impact of lean practices on inventory turnover. International Journal of Production Economics 2010. DiBarra, Camilla. 2002. 5S - A tool for culture change in shipyards. Journal of Ship Production 18 (3):143151. Fazelle, E., ed. 2001. Supply chain strategy. The logistics of Supply chain managment. Edited by McGrawHill. Frazelle, Edward. 2002. World-Class Warehousing and Material Handling, ed McGraw-Hill. New York. Gu, Jinxiang, Goetschalckx, and Leon F. McGinnis. 2007. Reasearch on Warehouse Operations: A Comprehensive Review Hicks, B.L. 2007. Lean Information Management: Uderstanding and Eliminating Waste. International Journal of Information Management 27 (2007):233-249. Holweg, Matthias. 2007. The Genealogy of Lean Production. Journal of Operational Management 25 (2007):420-437. Huber, G. P. 1991. Organizational Learning: the contributing proceses and the literatures. Organization Science 2, No.1 (February 1991). Jerez-Gomez, P., J. Cespedes-Lorente, and R. Valle-Cabrera. 2003. Organizational learning capability: a proposal of measurement Johnson, A., Wen-Chen Chen, and Leon F. McGinns. 2009. Large-Scale Internet Benchmarking: Technology and application in warehouse operations Jones, Lisa M. 2007. An Examination of Social Influence Effect on Commitment to Change and Implementation Behaviours Koenig, P. &, N. Hitoshi, and K. Baba. 2002. Lean production in the Japanese Shipbuilding Industry? Journal of Ship Production 18 (3):2002. Koster, R. de, T. Le-Duc, and K.J. Rootbergen. 2007. Design and Control of Order Picking: A Literature Review Lamb, Thomas. 2001. World-class Shipbuilders: Thier Productivity and Useof Lean Manufacturing Principles Liker, J., and T. Lamb. 2000. Lean Manufacturing Principles Guide. A Guide to Lean Shipbuilding. Liu, Yongmei, and Pamela L. Perrewe. 2005. Another look at the role of emotion in the organizational change: A process model Longva, Kjersti K. 2009. Warehouse Management in a Lean Shipbuilding Perspective - An Exploratory Case Study of Ulstein Verft AS Masters in Logistcs, Høgskolen i Molde, Molde. Lyu, J., and A. Gunasekaran. 1993. Design for Quality in the Shipbuilding Industry. International Journal of Quality&Reliability Management 10 (4). Malone, Sarah A. 2007. Creating organizational capacity for continuous and adaptive change, Benedictine University. Oxtoby, B., T. MGuiness, and R. Morgan. 2002. Developing organizational change capability. European Management Journal 20 (3):310-320. Pettersen, Jostein. 2009. Defining Lean Production: Some Conceptual and Practical Issues. The TQM Journal 21 (2):127-142. Pluye, P., L. Potvin, J. Denis, J. Pelletier, and C. Monnoni. 2005. Program sustainability begins with the first evenets Poppendieck, Mary. 2002. Principles of Lean Thinking (Poppendieck

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    Pegels, C.C. and Watrous, C. (2005), “Application of the theory of constraints to a bottleneck operation in a manufacturing plant”, Journal of Manufacturing Technology Management, Vol. 16 No. 3, pp. 302-11. Petersen, C.G. II (1999), “The impact of routing and storage policies on warehouse efficiency”, International Journal of Operations & Production Management, Vol. 19 No. 10, pp. 1053-64. Rafele, C. (2004), “Logistic service measurement: a reference framework”, Journal of Manufacturing Technology Management, Vol. 15 No. 3, pp. 280-90. Rafele, C. and Cagliano, A.C. (2006), “Performance measurement in supply chain supported by system dynamics”, in Dolgui, A., Morel, G. and Pereira, C.E. (Eds), Information Control Problems in Manufacturing, Elsevier Science, Oxford, pp. 559-64. Rollins, R.P., Porter, K. and Little, D. (2003), “Modelling the changing apparel supply chain”, International Journal of Clothing Science & Technology, Vol. 15 No. 2, pp. 140-56. ¨ Schieritz, N. and Grobler, A. (2003), “Emergent structures in supply chains-a study integrating agent-based and system dynamics modeling”, paper presented at the 36th Annual Hawaii International Conference on System Sciences, Koloa, HI. Sterman, J.D. (2000), Business Dynamics. Systems Thinking and Modeling for a Complex World, McGraw-Hill, New York, NY. Sweetser, A. (1999), “A Comparison of System Dynamics (SD) and Discrete Event Simulation (DES)”, paper presented at the 17th International Conference of The System Dynamics Society and the 5th Australian & New Zealand Systems Conference, 20-23 July, Wellington. White, A.S. (1999), “Management of inventory using control theory”, International Journal of Technology Management, Vol. 17 Nos 7/8, pp. 847-61. Williams, B.D. and Tokar, T. (2008), “A review of inventory management research in major logistics journals. Themes and future directions”, The International Journal of Logistics Management, Vol. 19 No. 2, pp. 212-32. Zomerdijk, L.G. and De Vries, J. (2003), “An organizational perspective on inventory control: theory and a case study”, International Journal of Production Economics, Vol. 81/82, pp. 173-83. Corresponding author Anna Corinna Cagliano can be contacted at: anna.cagliano@polito.it…

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