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Spring 2013

DS 412-13: OPERATIONS MANAGEMENT
COURSE OUTLINE

Instructor: Prof. Ramesh Bollapragada Office: BUS 206A Phone: 415-338-7487 Email: rameshb@sfsu.edu

Website: http://online.sfsu.edu/~rameshb

Class Hours: T, TH 12:35 – 13:50

Class Location: BUS 210

Office Hours: T, TH 11:00 pm – 12:30 pm

Textbook: Stevenson, William J., Operations Management, 10th Edition, McGraw-Hill (2009). (Available in SFSU Book Store)
Software: MS EXCEL software package will be used extensively.
Course Description and Motivation : This course is an introduction to the typical subjects and problems associated with the production of both goods and services. Production and Operations Management is the process of managing people and resources in order to create a product or service. The material in this course is designed to prepare you for the challenges of improving productivity in various business sectors. Students are expected to gain a thorough understanding of different theoretical concepts, and develop the ability to apply them to various real-world situations.
Prerequisite Courses: DS/BA/MATH 110, DS/BA 212, BICS/ISYS 263
Add/Drop Dates: Students must enroll in classes during the first four weeks of the semester. Students will not be permitted to add later even if they have attended all classes, taken all exams, and otherwise completed all course requirements. University policy is that withdrawals are permitted only for serious and compelling reasons. In addition, College of Business policy prohibits students from withdrawing from the same course more than once for any reason.
Homework Problems: Homework problems will be assigned directly from the Textbook. You do not need to submit the Homework assignments, but your performance on the course is expected to significantly improve if you solve all homework problems and attend all classes.
Exams and Grading: There will be two midterm exams and

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