System Design & Management Analysis
Veronica Brown-Corbin
University of Phoenix
Contemporary Systems Management
MGT/736
Brian E. Polding, Ph.D
March 12, 2007
System Design & Management Analysis Management must recognize the system design and management of an organization are subject to internal and external influences. The internal influences include the management team and employee; and the external influences can include competitors and customers. There are contextual/cultural factors and stakeholders that have an influence on the management system that is designed and implemented. The contextual/cultural factors include key characteristics of the organization, internal and external relations, competitive landscape, strategic opportunities and challenges, and performance improvement. This is an opportunity for executive management to become acquainted with how these influences shape the organization’s context and maximize value for stakeholders. “Leadership’s job was to get the strategy right, design the correct structure, and then tie the strategy to structure through defined systems to deliver high-quality performance” (Nowicki & Summers, 2007, p.118). This is not an easy process and takes time and input from several sources. The leadership in the organization has to guide the organization so that the goals and objectives are met. The performance of the organization will benefit from a well carried out strategic plan and management system. Senior management has the responsibility of developing system that that the organization operates within. “General systems theory provided a theoretical and philosophical framework for recognizing the openness of systems for developing information feedback to adapt and maintain a steady state. From Wiener, cybernetics stressed that information feedback was essential to this adjustment. Organizations needed information; from systems theory came the notion
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