Tanglewood Case 1
Tanglewood Case 1: Tanglewood Stores and Staffing Strategy
Introduction: Tanglewood has experienced success and very fast growth over the years, due to the involved efforts of its founders, its core workforce and strategies around participative style of management. This report looks at the Tanglewood strategy and goals for the future, the two key elements of staffing decisions, namely staffing levels and staffing quality, to come up with recommendations on these elements which will help Tanglewood achieve its strategic staffing objectives.
Tanglewood Strategy and Goals: A lot of growth for Tanglewood in the recent past has been by acquisition of existing stores, which combined with a regional structure empowered with autonomous decision making is creating challenges of driving Tanglewood’s unique culture which is a key ingredient of its success. Due to acquisitions, and with the regional structure, there is autonomous decision making at each of the regions, due to which there is a lack of consistency in implementation of corporate policies. Also there is much inefficiency due to lack of common and corporate wide policies and processes which have been identified as areas of improvement. The founders and leaders of Tanglewood realize that unless the company is able to is able to address these issues, and very tightly couple the organizational culture as part of their operations, it would be tough for them to succeed in the new competitive scenario and also take advantage of the opportunities present in the market. The company also has to ensure that it is able to create a motivated and robust work environment with loyal employees, so that they do not go away to competition who would be soon entering the regions that Tanglewood has presence in.
In order to continue the very successful growth story of Tanglewood, the management and owners realize that the culture present in the organization is a core element they have to maintain, and have it ingrained in the
Introduction: Tanglewood has experienced success and very fast growth over the years, due to the involved efforts of its founders, its core workforce and strategies around participative style of management. This report looks at the Tanglewood strategy and goals for the future, the two key elements of staffing decisions, namely staffing levels and staffing quality, to come up with recommendations on these elements which will help Tanglewood achieve its strategic staffing objectives.
Tanglewood Strategy and Goals: A lot of growth for Tanglewood in the recent past has been by acquisition of existing stores, which combined with a regional structure empowered with autonomous decision making is creating challenges of driving Tanglewood’s unique culture which is a key ingredient of its success. Due to acquisitions, and with the regional structure, there is autonomous decision making at each of the regions, due to which there is a lack of consistency in implementation of corporate policies. Also there is much inefficiency due to lack of common and corporate wide policies and processes which have been identified as areas of improvement. The founders and leaders of Tanglewood realize that unless the company is able to is able to address these issues, and very tightly couple the organizational culture as part of their operations, it would be tough for them to succeed in the new competitive scenario and also take advantage of the opportunities present in the market. The company also has to ensure that it is able to create a motivated and robust work environment with loyal employees, so that they do not go away to competition who would be soon entering the regions that Tanglewood has presence in.
In order to continue the very successful growth story of Tanglewood, the management and owners realize that the culture present in the organization is a core element they have to maintain, and have it ingrained in the