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Tanglewood Case 3 Summary

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Tanglewood Case 3 Summary
Chase Cosner
Kathleen Shook
Jesse Anderson
Aaron Good
Case One: Tanglewood Stores and Staffing Strategy * Acquire or Develop Talent
Tanglewood should acquire employees that have some knowledge in sales and retail but should also train and develop their customer service skills to coincide with the company’s goals and strategies. * Hire Yourself or Outsource
Tanglewood should definitely hire employees themselves because they have strong company morals that need to be enforced while hiring.

* External or Internal Hiring
For upper level managerial positions Tanglewood should hire internally. As stated in the case, “Organization feels their absolutely must be a workforce of committed, qualified individuals who will help carry Tanglewood philosophy into the future.” Then for entry level positions they should obviously hire externally.
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A global strategy would be extremely inefficient, considering their entire corporation is based in the U.S.

* Attract of Relocate
Tanglewood should attract their target employees. They have maintained a culture consistent with the area in which they operate. This includes an emphasis on products relative to local culture and outdoor recreation, therefore bringing in employees from the opposite side of the country such as the southeast would cause more harm than good.

* Overstaff or Understaff
Tanglewood should overstaff because we want to stockpile talent so that we can pull from that stockpile at any time that we need it. Since we want to stay away from temporary employees this is a valid solution to that issue. It is also a good way to retain employees if we always have a strong workforce. * Short- or Long-Term Focus
Tanglewood should maintain a long-term focus in order to continue to increase market share and to continue to improve their profits at a level that is continuously operating above their

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