The sales objectives of the new sales representative of United Fleet Service would be to attract new contacts through effective customer service and maintaining customer relationship with present and new customers. The new sales representative will improve sales coverage of current customers with excellence communication skills. It is important that customers will to have a personal relationship with the sales representative. The customer must be able to trust that the new sales representative has understood their requests as well as provide them with professional recommendations. The new sales representative will also develop a cold-calling technique to improve potential sales and follow up on referrals. The new sales representative will research potential clients by utilizing online research.
2.What role will the compensation design play in motivating the new sales representative?
The compensation design will motivate the new sales representative to meet and exceed their objectives and provide them with the opportunity of increasing their profits.
3. What kind of sales incentive plan do you recommend? Why?
United Fleet Service will recommend the salary-plus-commission plan. The new sales representative will be guaranteed a base salary but also earn an indeterminate amount of commission based on the quantity of sales made. This method will motivate the new sales representative to perform highly by exceeding basic expectations. In efforts to stay competitive in the market , United Fleet Service will also offer non-financial incentives to the new sales representative.
4. A closing statement of your learning for each case is required and will be assessed!
This case study will be an outstanding source to use as reference when determining the sales incentive plan. The company must set objectives for the sales person to achieve and then develop a compensation plan to assist with motivating