Kiran R Nair
Abstract
This article explains in detail the Tata steel as one of the most ethical companies in the world. also provides details of how Tata Steel implemented TBEM (Tata Business Excellence Model) and, as a result, reaped several benefits, to achieve organization-wide business excellence through continuous improvement of quality in business processes and by focusing on other areas of management including leadership, customer and market focus, strategic planning, business performance, information management, and so on. The case also provides details of how Tata Steel implemented TBEM and, as a result, reaped several benefits.
Introduction
Steel is a unique and vital material. It touches almost every part of modern life. It is a key element of their infrastructure. From buses to buildings, from canned food to computers, almost everything we see around us is either made of steel or is made using steel. Steel is essential to modern society. Tata Steel is the second largest steel producer in Europe and has its main steelmaking plants in the UK and Holland. It supplies steel and related services to major industries, such as construction, vehicle production and packaging. The European operations are a subsidiary of Tata Steel Group, one of the world’s top ten steel producers. The combined Group has around 80,000 employees.
About the company
Established in 1907, Tata Steel is among the top ten global steel companies with an annual crude steel capacity of over 28 million tonnes per anum. It is now one of the world’s most geographically diversified steel producers , with operations in 26 countries and a commercial presence in over 50 countries.
The tata steel group, with a turnover of US$24.82 billion in FY 2012-2013, has over 81000 employees across five continents and is a Fortune 500 company.
Tata steel’s vision is to be the world’s steel industry benchmark through the excellence of its people, its innovative approach and overall conduct.