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Team Dynamics and Its Impact on Team Performance: a Case Study of Gladchris Team

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Team Dynamics and Its Impact on Team Performance: a Case Study of Gladchris Team
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BUSINESS SCHOOL

TEAM DYNAMICS AND ITS IMPACT ON TEAM PERFORMANCE: A CASE STUDY OF GLADCHRIS TEAM

BY

SAMPSON OSEI BOADU

DATE: 13TH DECEMBER, 2011

TEAM DYNAMICS AND ITS IMPACT ON TEAM PERFORMANCE: A CASE STUDY OF GLADCHRIS TEAM

TABLE OF CONTENTS PAGES

Executive Summary i-iii

1. Introduction………………………………………………………………………………1

2. Background of Gladchris Team………………………………………………………...2

3. Purpose of the study………………………………………………………………....…..3

4. Focus of the report…..……………………………………………………………….…..3

5. Factors that contributed to effective performance of Gladchris Team………………3

6. Analysis of factors that contributed to effective performance of Gladchris Team using management concepts……………………………………………………..………4

• Planning……………………………………………………….………………..…4

• Team development………………………………………………………...………6

• Decision making…………………………………………………………………..9

• Communication……………………………………………………………………9

• Controlling……………………………………………………….………………10

• Conflict management………………………………………………………….…11

• Motivation ……………………………………………………………………….12

7. Conclusion……...……………………………………………………………………….14

8. Recommendations…..…………………………………………………………………..14

References…………………………………………………………………………………….…15

Appendix A………………………………………………………………………………...........16

EXECUTIVE SUMMARY

Gladchris team was a self-managing team with 7 members who were all full time workers. It had a rich diversity in terms of age, religion, work experience, values, personally, beliefs etc. The purpose of this report was to analysis the factors that contributed to the effective performance of Gladchris team in carrying out the team’ assignment. The factors were
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