Preview

Telefonica

Good Essays
Open Document
Open Document
679 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Telefonica
INTERNATIONAL BUSINESS

Case Study 3: Telefonica

Group 8:

|Bùi Thanh Nam |
|Lê Minh Ngân |
|Phạm Phương Ngọc |
|Đinh Vũ Công Nguyên |
|Nguyễn Thu Phương |

Question 1:

Spain’s Telefonica had the chance to start expanding globally thanked to two significant changes in the economic and political environment: privatization and deregulation. Telefonica was a typical state-owned national telecommunication monopoly when being established and then, the Spanish government privatized it and deregulated the Spanish telecommunications market. It means that Telefonica from a state-owned company became privately controlled. Government also reduced rules to open telecommunications market for more competition. For these reasons, Telefonica had a sharp reduction in the workforce, rapid adoption of new technology and focused on profits and shareholder value and also started expanding globally for growth.

Question 2:

Telefonica initially focused on Latin America because of the similarity in culture and the development of Latin American market. Much of region of Latin America and Spain had common language and deep similarity in culture and history. Moreover, Latin America were really a potential telecommunications market which were now growing rapidly, increasing the adoption rate and usage not just of traditional fixed-line telecommunications services, but also of mobile phones and internet connection.

Telefonica was slower to expand in Europe even though Spain is a member of the EU because for years, there had been a tacit agreement between national telecommunications

You May Also Find These Documents Helpful

  • Good Essays

    It is no doubt that MATAV is the most competitive company in Hungary telecommunication market. We are dominant currently in all telecommunication services. However, besides internet services, both Mobile and fixed line penetration are high and there is no more room to improve them. Although MATAV is dominant in fixed line business, it is declining due to mobile substitution. Moreover, the competition is extremely intensive. In Mobile segment, the continuous price wars between different companies impacted MATAV to improve the market share (47% Market share). The other company, such as Pannon GSM, is catching up with MATAV closely (37% Market share). The Hungary Government also welcomes the competition, such as supporting UPC to block MATAV’s attempt to gain more market share in cable TV market. The losing of its first important government contract to Pantel indicated that the old relationship with government did not work any more in this open and competitive market. With fully and deep competition, the domestic market is becoming mature and there is limiting growth opportunity in domestic.…

    • 525 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Teletech Case

    • 852 Words
    • 4 Pages

    Teletech has two business segments, Telecommunications Services and Products and Systems unit, for the last couple of months senior management at Teletech Corporation had been discussing returns. However, only until they received the letter from Victor Yossarian did they decide to spin into action and review the company’s returns, the hurdle rate that was being used company wise and not by business segments, the annual capital budget situation, the review of new possible policies, and finally they needed to do a concrete assessment of the Products and Systems segment to know if it was profitable on its own. This situation becomes even more critical when taking in consideration that the company plans to invest about $2 Billion in the next year on capital projects.…

    • 852 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Navistar

    • 2465 Words
    • 7 Pages

    Trimco is a main supplier to Navistar. Navistar relies heavily on Trimco at their assembly plant. Navistar and Trimco must improve their quality management systems in order to have the right parts, in the right number shipped at the right time without any damages or defects. Navistar and Trimco must start imploring a more collaborative approach to their business process. Navistar needs to address their policy problems. Our last minute design changes seriously disrupt the supply process. The robbing of parts also creates a snowball effect of problems in other areas, or down the line. Trimco has several problems including high employee turnover, mixed technological capability with respect to manufacturing processes, and a lack of internal control. Areas of deficiencies must be jointly identified and solutions to these deficiencies must be collaboratively tackled. With these improvements, the cycle time from customer order to delivery should be reduced, which would allow a higher level of customer service at an overall lower cost. The delivery times for the custom-designed trucks should decrease with the recommended implementations. Navistar must identify the problem to Trimco. Trimco must be aware of these deficiencies and collaborate with Navistar to remedy these. Navistar must then look at the problem internally. Top management has given them support in this matter and they must be utilized. Input across different business functions must be taken. Working with other departments will help identify issues that were previously not seen. Incomplete parts can be monitored with a quality control system that compares parts ordered or required with actual parts sent. Last minute design changes must be stopped, as they are not sufficient to let Trimco manufacture the parts on time. Quality of the parts can be addressed by raising awareness of the issue, and by also ensuring packaging and handling of parts are done in meticulous order…

    • 2465 Words
    • 7 Pages
    Good Essays
  • Good Essays

    see why AT+T has a presence in nearly 100 countries around the world, and does…

    • 934 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Week 4 Case Study

    • 339 Words
    • 2 Pages

    1. What changes in the political and economic environment allowed Telefonica to start expanding globally?…

    • 339 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Turner, C. (2005) 'The international strategies of Europe 's incumbent telecommunications operators: towards a strategic typology ', European Business Review, Vol. 17, Issue 4, pp. 340-351.…

    • 3965 Words
    • 16 Pages
    Best Essays
  • Satisfactory Essays

    Excello Telecommunications has been a profitable company and because of increasing competition they have realized that their earnings that were estimated will not be met. Management is now worried how this will affect the company’s future with investors. A big sale has been made right at the end of the year and this sale could be the difference in making or breaking the company. The problem is that the buyer cannot purchase the items until right after the end of the year which will not then be reported in this year’s accounting period. The CFO is now asking for ways to post this sale to this year’s books to show a profit and attract investors. In this paper we will examine the possible solutions and explain their ethical fallouts as well as federal laws that are of an issue.…

    • 331 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    In my communication process with the vice president of the company, Mr. Smith, mentioned to him that I would prepare an informative report in order to help in obtaining the understanding of the cell phone industry when exploring strategic planning. The information submitted in my report will include the analysis, which is a critical component of the business plan. This is a topic that will be discussed during the final-conclusion of the board of directors. In my report, I have also discussed and assess the cell phone industry in terms of each of Porter's five (5) forces of competition. I have included an analysis on the cell phone industry, the industries overall attractiveness along with examples of different cell phone companies.…

    • 1906 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    According to the (Plunket Research, 2013), the market value worldwide for telecommunication industry in 2013 was USD 5 trillion and the market value for United States alone was USD 1.2 trillion. Technology has been an integral part of our daily life; and it is widely used in all business organizations. 91% of adults in United States owned a cell phone (Pew Research, 2013) and the telecommunication industry may seems to be an attractive industry with the increase demand of such product and services. However, due to the rapidly technological evolution, this is a highly competitive market to sustain competiveness in the market. For example, AT&T’s business evolves around technologies, there is shift of demand in the consumer market; consumers have switch to use instant messaging services like ‘whatapps’ instead of talking over the phone or short messaging services. AT&T must be able to implement alternate strategies to meet customers’ need before competitors. Though there are four major players in the telecommunication industry, AT&T’s main competitor is Verizon; they have similar financial strength and market share while Sprint and T-mobile hold a very small…

    • 2395 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Omnitel Case Study Essay

    • 1165 Words
    • 5 Pages

    Omnitel entered as a cell phone operator in the Italian market in December 2000. The company introduced its service with plans that were very similar to the incumbent service provider, TIM. Omnitel’s perceived competitive edge was customer service focused on the areas of personal touch, low waiting time and one-stop calling for all questions. With this perceived advantage, Omnitel was targeting high value customers who wanted a better quality customer service than TIM what could provide. In the 6 months after the launch of their service, Omnitel was able to acquire 180,000 customers which accounted for a disappointing 4% market share.…

    • 1165 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Skanska Analysis

    • 3090 Words
    • 13 Pages

    SEK M − Maintenance, U.K: 2,100 (8,600 in total) − Highway U K : 1 680 Highway, U.K.: 1,680 − Building, U.S.: 1,400 − H Hospital, U S 1 000 it l U.S.: 1,000 − Transfer facility, U.S.: 990 − Shopping center, Finland: 960…

    • 3090 Words
    • 13 Pages
    Satisfactory Essays
  • Good Essays

    Omnitel Case Study Essay

    • 712 Words
    • 3 Pages

    1. TIM - Telecom Italia Mobile, during 1995-1996 was perceived as a monopoly which possessed 97% of the 7.5% penetration of the cellular telecommunication market in Italy. It's marketing strategy was primarily devoted to the upper class of the Italian society, due to the fact listed above that the Italian consumer perceived the cellular phone as a status symbol and an item of indulgence. As most monopolies TIM was perceived as an impersonal company, with bad customer service, never offering a polite word.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Essay On Delta Airlines

    • 912 Words
    • 4 Pages

    They didn’t have a clear market and also marketing strategy, different from the legacy carriers…

    • 912 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    High capital required to enter into mobile industry which needed large investment on technology, distribution, service outlets and plant. Difficulty for customers in switching cost, when they are satisfied with their current product as well as difficultly for new entrants to have product differentiation because customers had already familiar with those established mobile companies, therefore new entrants have to spend a lot on branding and customer knowledge. It is difficult to obtain a telecommunication license; successful applicant has to undergo through a form of competitive evaluation, such as a comparative evaluation process.…

    • 338 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    With telecommunications advancing constantly, there are advantages to taking such a path in global competition. Direct and indirect advertising, low cost communication, easy access to potential customers, company image enhancement and extending business networks, are some…

    • 889 Words
    • 4 Pages
    Good Essays