Report Compiled By: Daniel St. Quintin
Report Compiled For: Claire Tilley
Due Date: 04/01/2011
Word Count:2,548
Contents Page
Summary 3
Introduction 4
Productive Working Relationships 5
Developmental Stages 6
Communication 7
A Positive Approach 8
Conclusion 10
Bibliography 11
Summary
This report has been compiled at the request of Claire Tilley on Unit 9- Developing working relationships with Team members. A range of sources will be used and are referenced within the Bibliography.
Introduction
This report is designed to identify the benefits of productive working relationships and how they can be beneficial within any organisation, from Large, American Companies, such as GAP, to smaller more local organisations like a tennis coach.
It also establishes just how important communication is, at not only sharing information, but resolving conflicts.
Productive Working Relationships
The term ‘team’ is imbued with a meaning derived, from games. However, a more appropriate use of the term would be to use it in the working world and in the business industry where the term appears to be used far more loosely. ‘Team’, (in this instance), can be applied to individuals engaged in a common understanding where their separate roles are non existent. Managers in many work places will talk in an avuncular fashion, (positive) about their team. When a team is formed, (a process that will be discussed later in this report), roles must be assigned to each individual. Now, some individuals may fall into their roles because they have to right aptitude/skills to do so. Others may not have such clear abilities and would need a role assigned to them. Either way Belbin’s ‘Team Role Theory’ is relevant here, as it states that there are nine specific roles that any individual can have within a team;
The first Team Role to be identified was the ‘plant’. The role was so-called because one individual was “planted” in each team.
Bibliography: Books • The Effective Supervisor, John Adair, 1989, Biddles LTD • Team Roles at work, R. M. Belbin, Second Ed, 2010,El sevier LTD • Management and Leadership, Michael Armstrong, Second Ed, 2009, Konan Page. • Tuckman, B. 1965. Developmental sequence in small groups. Psychological bulletin, • Varney, G • Fisher, K., Rayner, S., Belgard, W., (1995). Tips for teams: A ready reference for solving common team problems.