2 The report focuses on: 1 The purpose and components of performance management systems 2 The link between business objectives and performance management 3 Motivational theories which define the link between motivation and performance management 4 The purpose of reward and components of a total reward system
3 “Performance management is a vehicle for the continuous and evolutionary improvement of business performance via a co-ordinated programme of people management activities” (Armstrong, 2000, p143) and three elements of the system necessary to achieve this will be described. 1 Procedure 1 The research was conducted by gathering information from a variety of resources. Once the key areas of research were identified as per the ToR, relevant information was then collated in note form and then transcribed into a report format.
2 The ease of accessibility and abundance of literature and information on websites such as google books was the reason for selection. The extensive knowledge and experience of the HR Manager and college tutor provided the report with a reliable source of information.
3 The primary data consisted of: 1 One to ones with HR Manager 2 Notes from Certificate of HR Practice lessons
4 The secondary data consisted of: 1 Literature 2 Internet and CIPD website 3 Leeds Community Healthcare Intranet and
Bibliography: Alliance for Strategic Leadership (2003) Edited by Effron M, Gandossy R and Goldsmith M, Human Resources in the 21st Century [Internet]. Canada, John Wiley and Sons. Available from: google books [Accessed 19th March 2011]. Armstrong, M. (2000) Performance Management: Key Strategies and Practical Guidelines. 2nd ed. London, Kogan Page Ltd. Armstrong, M. and Baron, A. (2004) Managing Performance – Performance Management in Action. London, CIPD. Cannel, M. (2010) Performance management: an overview [internet]. London, CIPD. Available from: < http://www.cipd.co.uk/hr-resources/factsheets/performance-management-overview.aspx> [Accessed 10th March 2011]. Johnston, R. and Clark, G. (2008) Service Operations Management: Improving Service Delivery. 3rd ed. Harlow. Pearson Education Limited. Martin, M. and Jackson, T. (2005) Personnel Practice. 4th ed. London, CIPD. Megginson, D. and Whitaker V. (2004) Continuing Professional Development [Internet]. London, CIPD. Available from: google books [Accessed 12th March 2011].