The author asserts that a narcissist suffers from lack of self-confidence due to past experiences, which can develop into feelings of self-obsession and emphasizes that this behavior can easily be transformed into a state of overconfidence and disrespect for others. He supports this assertion with three basic rules: “They must be something more than they are; Their value as people is dependent upon the image they project; Other people are objects who must be manipulated to get the validation that narcissists need”.
To the author then introduces Downs(1997) argument that a narcissist is a real threat to an organization, with only an obsession with personal gain, there is no space for solidarity and he does not follow any ethical conventions and is merely put off by legal policies. This is then demonstrated with the Al Dunlap case example.
Further on, the author argues that the successfulness of one or two narcissistic managers may extend this behavior to other managers, and non-managers, who will be compelled to follow the same set of rules. The answer would be to be familiar with this behavior so that it can be dealt with appropriately. The narcissist features and impacts in an organization, as an
Bibliography: Unknown Title and Author, Chapter Leading and Managing, pp. 349-351