Mr. Robert D. Stuart Jr. announced in September 1970 announce the reorganization of management structure. The reorganization decentralized all operation into four major profit centers.
Harry Ambrose had been appointed The Quaker Oats Company’s director-long-range planning. An MBA with nine years of managerial experience but no previous exposure to the management of formal planning systems, in early 1971 Mr. Ambrose had a task of guiding the company through what is essentially the initiation of formal, long range planning.
Mr. Ambrose also has objectives to attain for the betterment of long-range planning. First, he would like to establish in managers’ mind that long-range planning is perpetual and is an important part of their jobs. Second, he would like to educate them in the rationale of long-range planning. In particular, he needs to break them away from thinking that long-range planning is the extrapolation of short-term quantitative relationship.
In order to address the function of Mr. Ambrose, the proponents discussed how The Quaker Oats Company will develop its planning and control system. The recommendations include the establishment of linkage between long term and short terms, its review and monitoring, advocacy and principles in planning.
CASE CONTEXT Mr. Harry T. Ambrose had recently been appointed The Quaker Oats Company’s director-long range planning. Mr. Ambrose had the task of guiding the