Theories of Communication
2. Message is coded (encodes)
1.Idea occurs
(sender)
3. Message is sent (message)
Argyle’s
Communication
Theory(Cynosaurus
)
6. Message understood (receiver)
(etal, 2012)
5. Message decoded (decodes)
Advantages
Explains how communication is a two way process and therefore explains how conversation works. This means that health and social care workers need to be good listeners and need to check others are understanding what they are saying. Disadvantages
Its emphasises that health and social care workers need to be good listeners and have a variety of communication skills to ensure they can communicate effectively. (What are the strengths and weakness of the communication cycle? )
Argyle (1972)
So
4. Message is received (message)
how can Argyle’s theory be applied to a care setting?
Forming
care worker (sender) comes up with a sentence (encodes) to say, “Julia, how have you been since the last time I saw you?”” (message)
The individual using the care service(receiver) will listen to what has just been said. The brain will then receive the message (decode) and try to make sense of it.
Tuckman(1972)
Storming
A
Norming
Performing
Adjourning
(etal, 2012)
(etal C. A., 2010)
Advantages
This provides a level of guidance for a team which conclusively will help them to develop. Disadvantages
This theory is only useful for SMALL groups.
Also groups do not always work in this manner as initially it depends on a persons personality. Also it does not provide information for INDIVIDUALS who have
CERTAIN roles in the group and there is no guidance. (Identifiying factors that are critical for building and developing teams.
Explanation of the Stages of Team
Development of Bruce Tuckman. ('65))
Forming – refers to people meeting for the first time and sharing information.
Nervous, quiet, self-conscious
Not comfortable enough to show personality Reluctant to give opinion –
agree/disagree
1.Idea occurs
(sender)
3. Message is sent (message)
Argyle’s
Communication
Theory(Cynosaurus
)
6. Message understood (receiver)
(etal, 2012)
5. Message decoded (decodes)
Advantages
Explains how communication is a two way process and therefore explains how conversation works. This means that health and social care workers need to be good listeners and need to check others are understanding what they are saying. Disadvantages
Its emphasises that health and social care workers need to be good listeners and have a variety of communication skills to ensure they can communicate effectively. (What are the strengths and weakness of the communication cycle? )
Argyle (1972)
So
4. Message is received (message)
how can Argyle’s theory be applied to a care setting?
Forming
care worker (sender) comes up with a sentence (encodes) to say, “Julia, how have you been since the last time I saw you?”” (message)
The individual using the care service(receiver) will listen to what has just been said. The brain will then receive the message (decode) and try to make sense of it.
Tuckman(1972)
Storming
A
Norming
Performing
Adjourning
(etal, 2012)
(etal C. A., 2010)
Advantages
This provides a level of guidance for a team which conclusively will help them to develop. Disadvantages
This theory is only useful for SMALL groups.
Also groups do not always work in this manner as initially it depends on a persons personality. Also it does not provide information for INDIVIDUALS who have
CERTAIN roles in the group and there is no guidance. (Identifiying factors that are critical for building and developing teams.
Explanation of the Stages of Team
Development of Bruce Tuckman. ('65))
Forming – refers to people meeting for the first time and sharing information.
Nervous, quiet, self-conscious
Not comfortable enough to show personality Reluctant to give opinion –
agree/disagree