Tjm 440: Total Quality Training Necessary
TQM Growth
Mariah Ward
PJM 440 – Total Quality Management
Colorado State University – Global Campus
Victoria Figiel, Ph.D.
June 16, 2014
TQM Growth This paper will discuss total quality management (TQM) and the ongoing training required for its successful implementation. Four key factors that drive the need for quality training will be covered in detail to show why new coaching tactics are necessary. Internal and external training are compared and contrasted to demonstrate when one is more beneficial than the other. The Six Sigma TQM process will be explored in order to demonstrate the advantages it lends to individual, business and societal practices.
Why is Quality Training Necessary?
Quality of the existing …show more content…
Building teams and teamwork is the primary concentration of Six Sigma, which through training, emphasizes member importance (Six Sigma Online, 2014). Employees are encouraged to focus on the same goal in order benefit the organization and distinguish who the leaders are. Once leaders are established, they are encouraged to organize and refine current processes and tasks in order to achieve total quality management. A Six Sigma Certification is a large accomplishment that looks great on a resume (Graves, 2012). It shows commitment to improving TQM within a business and knowledge in many different methods to reduce costs, increase revenue, and streamline current business practices. These are all skills sought after by many employers in order to improve the bottom line. With this skill set, employees have access to better job opportunities and an increased salary. Other societal benefits of Six Sigma are improved customer and employee satisfaction and better company …show more content…
(2013). The intensifying competition for global innovation leadership. Retrieved from http://www.globalpolicyjournal.com/blog/07/01/2013/intensifying-competition-global- innovation-leadership
Goetsch, D. L., & Davis, S. D. (2013). Quality management for organizational excellence: Introduction to total quality (7th ed.). Upper Saddle River, NJ: Pearson Education, Inc.
Graves, A. (2012). What are the benefits of Six Sigma certification? Retrieved from http://www.sixsigmadaily.com/certification/what-are-the-benefits-of-six-sigma- certification
Six Sigma Online. (2014). The benefits of Six Sigma training. Retrieved from http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/the- benefits-of-six-sigma-training-2.html
Stanford Business School of Graduates. (2006). Diverse backgrounds and personalities can strengthen groups. Retrieved from http://www.gsb.stanford.edu/news/research/hr_neale_groupdiversity.shtml
Training Course Material. (2014). Internal vs. external trainers. Retrieved from http://www.trainingcoursematerial.com/free-training-articles/human-resources-
Mariah Ward
PJM 440 – Total Quality Management
Colorado State University – Global Campus
Victoria Figiel, Ph.D.
June 16, 2014
TQM Growth This paper will discuss total quality management (TQM) and the ongoing training required for its successful implementation. Four key factors that drive the need for quality training will be covered in detail to show why new coaching tactics are necessary. Internal and external training are compared and contrasted to demonstrate when one is more beneficial than the other. The Six Sigma TQM process will be explored in order to demonstrate the advantages it lends to individual, business and societal practices.
Why is Quality Training Necessary?
Quality of the existing …show more content…
Building teams and teamwork is the primary concentration of Six Sigma, which through training, emphasizes member importance (Six Sigma Online, 2014). Employees are encouraged to focus on the same goal in order benefit the organization and distinguish who the leaders are. Once leaders are established, they are encouraged to organize and refine current processes and tasks in order to achieve total quality management. A Six Sigma Certification is a large accomplishment that looks great on a resume (Graves, 2012). It shows commitment to improving TQM within a business and knowledge in many different methods to reduce costs, increase revenue, and streamline current business practices. These are all skills sought after by many employers in order to improve the bottom line. With this skill set, employees have access to better job opportunities and an increased salary. Other societal benefits of Six Sigma are improved customer and employee satisfaction and better company …show more content…
(2013). The intensifying competition for global innovation leadership. Retrieved from http://www.globalpolicyjournal.com/blog/07/01/2013/intensifying-competition-global- innovation-leadership
Goetsch, D. L., & Davis, S. D. (2013). Quality management for organizational excellence: Introduction to total quality (7th ed.). Upper Saddle River, NJ: Pearson Education, Inc.
Graves, A. (2012). What are the benefits of Six Sigma certification? Retrieved from http://www.sixsigmadaily.com/certification/what-are-the-benefits-of-six-sigma- certification
Six Sigma Online. (2014). The benefits of Six Sigma training. Retrieved from http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/the- benefits-of-six-sigma-training-2.html
Stanford Business School of Graduates. (2006). Diverse backgrounds and personalities can strengthen groups. Retrieved from http://www.gsb.stanford.edu/news/research/hr_neale_groupdiversity.shtml
Training Course Material. (2014). Internal vs. external trainers. Retrieved from http://www.trainingcoursematerial.com/free-training-articles/human-resources-