Transactions are the routine day-to-day activities performed by most organisations.
· some are commercial transactions (buying, selling products and services, paying bills etc)
· others involve recording or retrieving data (making a booking, enrolling a student at university looking up results etc)
Most individual transactions are relatively simple, but in most organisations, there are very large numbers of them - so speed and efficiency are important considerations.
What is a TPS?
A transaction is any business-related exchange such as a payment to an employee, a sale to a customer, and a payment to a supplier.
- A Transaction Processing System (TPS) is an organized collection of people, procedures, databases, hardware and software to record completed business transactions.
- Most TPSs consist of all the components of a CBIS including databases, telecommunications, people, procedures, software and hardware.
- For most organizations, the TPS is the basis of the day-to-day activities that occur in the normal course of business, adding value to its products or services.
Transactions
Transaction processing is often the core of most major activities in organisations and the systems that collect this data often support other systems that might be decision support, management information or executive information.
A transaction is a fundamental unit of activity in organisations and are generally indivisible. They often involve multiple steps, but if any of the steps fail then the whole transaction cannot proceed
Analysing transaction patterns and volumes of transaction data is an important middle management activity in any business process.
Objectives of a TPS
¨Increase labor efficiency
¨Capture, process and store transactions and produce output
¨Maintain error-free data input and processing
¨Ensure data and information integrity
¨Produce timely documents and reports
¨Provide increased and enhanced service
¨Increase