Transformational Leadership and Safety
Jesse R. Blount
Baker College Transformational Leadership and Safety
The Postal Service in Baton Rouge and cities around the nation has a poor reputation when it comes to safety and health of its employees. In an attempt to debunk this unjust accusation, Management and craft employees alike set out to accomplish a task never before achieved by a postal facility with more than 20 employees. Many managers in the Southwest Area thought it suicide to invite the Occupational Safety and Health Administration (OSHA) in for an inspection and try to achieve the highest recommendation obtainable, the coveted "STAR" award. The plants 491 employees, supervisors and managers using transformational leadership, prepared for and accomplished this achievement in only 90 days.
Transformational Leadership by definition is the broadening and elevating of the awareness, acceptance and attitudes of the workforce beyond their personal interest for the good of a group or company (Bass, 1990) Management, union officials, and craft employees acting as safety captains, worked together to motivate the workforce to see a bigger picture. The first and most important task was building a relationship of trust.
The Postal Service is notorious for discipline of its employees when something goes wrong but is slow to reward these same employees for a job well done. The Plant Manager at Baton Rouge, Joseph Tate a 42-year veteran of the service, decided that charisma, intellectual stimulation and individualized consideration, as discussed by Sally A. Carless (1998) were necessary in achieving a cultural change. He believed that in order to achieve a STAR rating the employees would have to come onboard. With the blessings of the Louisiana District office, he instituted a new safety program that was fashioned after that of Dow Chemical, 3-M and other industry leaders. Employee involvement, as in every
References: Bass, B. M. (1990, Winter). From transactional to transformational leadership: Learning to share the vision. Journal of Organizational Dynamics, 18(3), 19. Retrieved March 16, 2003 from the ProQuest database. Carless, S. A. (1998, December). Assessing the discriminate validity of transformational leader behavior as measured by the MLQ. Journal of Occupational and Organizational Psychology, 71(4), 353. Retrieved March 16, 2003 from the Infotrac database. Simons, T. L. (1999). Behavioral integrity as a critical ingredient for transformational leadership. Journal of Organizational Change Management, 12(2), 89-104. Retrieved March 15, 2003 from the ProQuest database.