Organizational causes
Harassment, sexual or otherwise
Favoritism of one employee over another
Lack of leadership
Public criticism
Persistent conflict
Inadequate training
Lack of teamwork
Lack of trust
Poor communication
Micromanaging
Personal causes
Low self-esteem
Lack of sense of control
Fear of failure or rejection
Feeling of over-responsibility
Fear of being judged
Chronic striving to be perfect
Identifying Personal Triggers
My personal triggers diary
What makes me emotional How I can respond appropriately
Chronic strive for perfection Accept and learn from mistakes and faults
Below is your personal triggers diary. Fill in the spaces by answering the two questions.
Follow This Pattern
Example:
“I feel frustrated because I need more direction from you. …show more content…
• One individual will criticize the other about their pace of work.
• The other should use the destructive behaviors listed.
Then redo the situation using constructive behaviors.
Destructive Behaviors Constructive Behaviors
• Being sarcastic
• Dismissing people
• Judging and labeling
• Acting incredulous
• Asking why • Using empathy
• Being curious and open
• Using restatement
• Discussing sitting down
• Listening carefully
• Using neutral language
• Taking a proactive