1. Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity, scale and scope.
The hospitality industry has a lot of different sectors. It is commonly split into the 14 different sectors.
Hospitality Services Tourist, Tourism
Hotels Self Catering
Restaurants Contract Catering
Bars, Nightclubs, Pubs Hostels
Events Membership Clubs
Travel Services Holiday
Visitor Attractions Gambling
The Hospitality Industry is a huge industry of thousands of hotels, restaurants and the above which are located all over the world. The hospitality industry has always been important since the people has start to travelling. Where I’m working is the Hilton Hotel is one of the most famous hotels. All around the world the people know Hilton Hotels, so when people are looking for accommodation for their leisure, they often are choose a well known brand such as the Hilton or Marriott. There are various reasons why:
• More advertised • Famous • Quality • Expenses, Costs • People’s expectation • Money to afford, most of the people can not afford too much money to their travelling, holiday, accommodation or eating.
Scale and diversity is an important factor in the industry, has huge implications for
References: Sources: ABI, LFS, Oxford Economics; Economic contribution of UK hospitality industry, Final report, September 2010] 2. Discuss the Roles, responsibilities and qualification requirements for hospitality staff.