HCR/220
Understanding the Patient Intake Process
When looking at the intake process of patients, into a medical facility, it is an obvious realization that we have made progress in making the patients experience proficient and pleasant. However there is always room for improvement in any type of facility. How many times have you been to the doctor and waited long than 20 minutes? Have you ever been rescheduled because you were 20 minutes late? This paper will provide a simplistic strategy that will help the implement to improve patient efficiency to minimize the patients wait time. This strategy will not only help new patients, but it will provide convenience during check in for new patients.
The intake process for patients can be very stressful and long especially if the patient is suffering from a chronic illness. When thinking of the check in process, there has to be a way to not only speed up this process and make the patients visit less stressful and more efficient. One way to do this is, at that time a patient schedules an appointment they would be given the option to have someone call them prior to their appointment to pre-register them so when they go to their scheduled appointment all they would have to do is review the information and sign. The other option the patient would have, if they did not want to wait for someone to call them, is they could be given the registration number, and call at their own convenience to pre-register. This way it will be more convenient for them and save time sitting in the waiting room filling out new patient forms. Once a patient is pre-registered and they have reviewed and signed all the necessary paperwork they will then be able to use to the self check in for any following appointments. By pre-registering a patient in this fashion it reduces paperwork and makes the check in process a more efficient and productive, due to the fact that it will cut down on
References: Quadra Med. (). Patient Access. Retrieved from http://www.quadramed.com/patient_access/