For decades, Unilever managed its worldwide detergents activities in an arm’s length manner. A subsidiary was set up in each major national market and allowed to operate largely autonomously, with each subsidiary carrying out the full range, of value creation activities, including manufacturing, marketing and R & D.
Unilever had a high-cost and a decentralized structure right from duplication of work and facilities to loss of competitive edge because of too many brands and high cost. Unlike its competitors, Unilever was unable to capitalize on the scale of economies The strategy and the structure were highly inconsistent with the following drawbacks – * Operation and Strategies were combined leading to conflict * No Corporate Image * Limited adaptability to change
The only benefit of this structure were the following - * Local Know-how, taste etc. * Diverse Products * Customized Products
2. By the 1990s, was there still a fit between Unilever’s strategy and structure and the operating environment in which it competed? If not, why not?
In the 1980s the company’s archrival, Procter & Gamble repeatedly stole the lead in bringing new products to market. This prompted the shift and Unilever’s realization that its traditional way of doing business was no longer effective in an arena where it had become essential to realize substantial cost economies, to innovate, and to respond quickly to changing market trends
Unilever established product divisions to coordinate regional operations. The 17 European companies now report directly to Lever Europe. As a consequences of these changes, Achieved the unity that had been missing in the previous organization and