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Unit 37 D1

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Unit 37 D1
Evaluate the impact of a selected business’s ethical behaviour on stakeholders and the business.[D1]

FOR D1 write an essay to address below:
>This should focus on your chosen organisation and cover as many stakeholders as possible.
>Look also at the remaining issues in the unit from task 1, & 2 to add to your perspective.
>Remember, these are your views, but they should be backed up by clearly researched evidence.

In this report I will be looking at how my businesses activities and ethical behaviour affect different stakeholders with in my business.

My organisation (RBS). Royal Bank of Scotland is one of the world’s top ten financial groups. The group employs 140,000 people across 30 countries and operates out of more than 2000 sites worldwide. Its subsidiaries include NatWest, Lombard, First Active and insurance groups such as Direct Line and Churchill. RBS’s aims and objectives are focusing on customers since the credit crunch in 2008 and they lost a large amount of customers since then. So their aims and objectives are to work harder to make cooperate banking better, to Provide service and support to make other businesses grow and provide them succeed in the most competitive markets and finally Improving customer service and gaining customer loyalty.

As a financial institution it is necessary that RBS think and plan carefully before they make any decision or take any action in the business. They are dealing with financial products and service so they really need to focus on being ethical and behaving in a way that crime is not involved. Regulatory bodies work very hard to prevent any unethical behaviour that will not be tolerating by the authorities in charge for banking behaviour. Regardless regulatory bodies monitoring banking activities and putting laws and procedures in place for banks to abide by; unethical behaviour still takes place in banks often by individuals or groups or the bank as a whole.

Looking at RBS’s history I have discovered RBS

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