Utilizing Leadership and Communication in Management
Communication and effective leadership are widely considered to be the major challenges facing managers in the 20th century in their respective workplace. It is crucial in any management scenario for an effective leader to be a fluent, competent and expert communicator. In essence, this can be applied to all leadership scenarios whether it is organisational, recreational or even military based. If not utilised properly, the situation of a manager who is lacking key communication qualities can easily lead to the downfall of the organisation. It therefore gives credence to the idea that a successful organisation is one who utilises the methods of upright leadership and effective communication in their internal and external management.
The process of communication is defined as “an interpersonal process of sending and receiving symbols with messages attached to them” (Schermerhorn 2011, p.457). This in a practical sense is the ability to convey a person’s verbal or non-verbal messages to achieve an understanding of what they require (Brown & Cliquet 2008). This can be in the form of verbal conversation stating tasks that a person is required to do or in the non-verbal form which is usually in the system of body language to emphasise certain verbal directions. In terms of a business organisation, the manager must be effective in their communication otherwise their directions will be lost to either the employee, stakeholders or even the customers (Schermerhorn, 2011). This would lead to the fact that manager’s passing of information is only successful when they are actively telling the employee in regards to a task that they have to undertake. This can be in the form of active listening sessions or improving the means of communication. This can be through improving communication techniques in technology or closing barriers which are hindering effective communication (Schermerhorn 2011 p. 460 – 467). This theory must be applied to many businesses and
The process of communication is defined as “an interpersonal process of sending and receiving symbols with messages attached to them” (Schermerhorn 2011, p.457). This in a practical sense is the ability to convey a person’s verbal or non-verbal messages to achieve an understanding of what they require (Brown & Cliquet 2008). This can be in the form of verbal conversation stating tasks that a person is required to do or in the non-verbal form which is usually in the system of body language to emphasise certain verbal directions. In terms of a business organisation, the manager must be effective in their communication otherwise their directions will be lost to either the employee, stakeholders or even the customers (Schermerhorn, 2011). This would lead to the fact that manager’s passing of information is only successful when they are actively telling the employee in regards to a task that they have to undertake. This can be in the form of active listening sessions or improving the means of communication. This can be through improving communication techniques in technology or closing barriers which are hindering effective communication (Schermerhorn 2011 p. 460 – 467). This theory must be applied to many businesses and