VODAFONE’S MISSION
Driving a wireless world
Vodafone is primarily a user of technology rather than a developer of it, and this fact is reflected in the emphasis of their work program on enabling new applications of mobile communications, using new technology for new services, research for improving operational efficiency and quality of our networks, and providing technology vision and leadership that can contribute directly to business decisions.
VODAFONE’S STRATEGIES
¬ Revenue Simulation.
¬Cost Reduction.
¬ Deliver total communication needs to the Customer .
¬ Deliver strong growth in emerging markets.
“4” P’s & S.L.E.P.T ANALYSIS OF VODAFONE
ϖ PRODUCT ϖ PLACE ϖ PRICE ϖ PROMOTION
PRODUCT
¬ Features like chat, games, ringtones video Clips, caller tunes etc.
¬ On-the-move information service.
¬ Black list callers.
¬ Social Products.
PLACE
¬ Vodafone covers almost 75% of its operational area.
¬ It also sells through independent retailers.
¬ Customers are able to see and handle products they consider to buy.
¬ People are on hand to ensure customers needs are matched with the right product to explain the different options available.
PRICE
¬ Vodafone wants to make its service accessible to all.
¬ Offers various pricing structure to different customer groups.
¬ Monthly price plans are available.
¬ Rewards on the usage.
PROMOTION
Above the line:
¬Advertising on TV, magazines, via internet and on bill boards.
Below the line:
¬ Special offer promotions.
¬ Vodafone’s stores, its products and all its staff project the brand image.
¬ Public relations by its press releases.
SUGGESSIONS
¬ Accessibility for people.
¬ Promotion of Products & Services.
¬ Customer Service Staff.
¬ User friendly Contact Website in regional languages.
¬ Availability
SLEPT ANALYSIS
ϖ SOCIAL FACTORS ϖ LEGAL FACTORS ϖ ECONOMIC FACTORS ϖ POLITICAL FACTORS
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