1. What are the major issues in the Liebeck case and in the following incidents? Was the lawsuit “frivolous” as some people thought, or serious business?
The major issue is that McDonalds didn’t warn customers of the coffee being hot. After Liebeck one the case McDonalds finally put warning labels on their coffee.
If you ask me this questions years I would of said it was frivolous but not learning more information on how serious Stella Liebeck burns really were. After reading all the evidence in the case study, I believe the lawsuit wasn’t frivolous (Carroll & Buchholtz, 2012, p. 677).
2. What are McDonald’s social (economic, legal, and ethical) responsibilities toward consumers in the Liebeck …show more content…
If you had been a juror in the Liebeck case, which position would you most likely have supported? Why? What if you had been a juror in the pickle burn case?
If I were a juror I would support Liebeck because of third degree burns that could off been preventive. After reading the third degree burns section of the case study it showed explain clearly how much coffee physically, financially hurt Liebeck. She was literally hospitalized for eight weeks and was immobilized at home for three weeks as her daughter stayed at home to watch her (Carroll & Buchholtz, 2012, p. 676).
However, for the pickle burn case I would support McDonalds. People probably started to become malicious and try to find ways to sue McDonalds after the Liebeck case. Victoria Martin calm she was mentally harm by a burn pickle, but the paper wrap probably now caution “hot” on the paper wrap. I don’t know, I would of needed to know the whole evidence but it sounds like frivolous lawsuit.
5. What are the similarities and differences between the coffee burn case and the pickle burn case? Does one represent a more serious threat to consumer harm? What should McDonald's, and other fast food restaurants, do about hot food, such as hamburgers, when consumers are …show more content…
In United Kingdom they put warning labels on everything; they literally want to prevent lawsuits. U.S. fast food restaurant should listen to their quality assurance section ways to improve safety for consumers and workers. If a customer gets burn than company should listen to customer’s complaint and try to fix the issue before it becomes a lawsuit. Not to mention Liebeck just want the temperature to be lowered but McDonalds was unconcerned.
6. What is your assessment of the “Stella Awards?” Is this making light of a serious problem?
It seems as if they were making light of the situation. Even though the Stella case was the most popular case I don’t believe it was frivolous because she was physically hurt. The case study stated that most of the lawsuits of the chronicles were far more outrageous
7. What are the implications of these cases for future product-related lawsuits? Do we now live in a society where businesses are responsible for customers’ accidents or carelessness in using products? We live in a society that is growing older. Does this fact place a special responsibility on merchants who sell products to senior