MNGT- 5590
1.1-Week 1 Case Assignment
1. In the orientation process I would inform them of our hospital’s fantastic mentoring program. How we promote confidence, learning and professional growth. I would explain that we adapted the culture from Johns-Hopkins Hospital in Baltimore, which has been ranked the top 25 hospitals, “Best Hospitals” for twenty-one consecutive years. I would stress on utilizing the hospital’s tuition reimbursement and the quarterly professional development classes. How we believe in the staff so much that we provide free medical care for the employee and family members within our hospital. The hospital offer discounted rates for the on-site dry cleaners and discounts for entertainment.
I would help them manage stress and prevent burnout by providing discounts to local restaurants /business and hosting annual employee appreciation dinners. I would have monthly raffles that would give the winner a day off with pay. The hospital would have surprise pep rallies that would consist of balloons and clowns.
By offering these incentives the hospital will give the newly hired nurses the culture and values of the hospital environment.
2. Hospital staff has to endure with fast-paced, long shifts, stressful environment that are constantly pushed to limitations. (Ivancevich, Konopaske, & Matteson) By creating a trusting, and open communication that support the staff in a hospital environment will help reduce and manage their stress levels. Having management and departmental leaders display the desired behavior they would like to have the employees demonstrate on the job and off the job. The management and departmental leaders set clear expectation of hospital staff. Hospitals could keep an effective mentoring program that employees could rely on for providing confidence, learning, and professional growth.
3. Exhibit 2.6 Intervention Points to Influence Culture Change. The cycle of the points are;