Management and Organisations
HR1014
Aron Karri
20615240
Word Count: 943
Motivation is the desire and willingness to do something to achieve a positive outcome for an individual or a group of people. ( Lai, R. (2011). . Motivation: A Literature Review . p1) There are various different skills managers use to motivate employees a couple of examples are, the skills used when communicating with employees and rewards and benefits the manager awards the employees with. The skills used may need to be differentiated when motivating a full team and when motivating on an individual basis. In the further text I will be discussing the different skills managers may need to use when motivating teams and motivating individuals.
To begin with, managers can motivate their employees (as a team or as individuals) using certain communication skills. A way a manager may use communication to motivate an entire workforce as a team is by having team meetings and discussing any problems the employees have and any future plans. This makes the employees feel as if their voices are heard within the business as they can have their say on what they like and dislike about the company. This will lead to an increase in motivation with in the workforce because any problems the employees will be resolved by discussing in the team meetings. Also, managers may use their communication skills to motivate individuals but they will have to slightly differentiate the skills used. For example, if an employee was turning up to work late and missing shifts on several different occasions a manager could sit with the employee one to one and speak to them on a personal level and try and resolve the issue. This ensures that the employee feels valued as an individual in the workplace, which leads to increased motivation. A similarity when motivating a team and an individual using a manager’s communication skills is the employees
Bibliography: Daft, R.L., 2003. Management, 6th ed. London: Thomson Learning/South-Western Luthans, F., and Doh, J.P. 2009. International management: Culture, Strategy and Behaviour, 7th ed. New York: McGraw Hill/Irwin. Lai, R. (2011). Motivation: A Literature Review. p1.