What Troubles Did Kaiser Gain From Its EHR System?
Discussion Questions
1. What troubles did Kaiser run into when it first tried to implement the EHR system?
During the first implementation of the EHR system, Kaiser suffered productivity losses that could be directly attributed to training employees on the new system, which thereby, disrupted the workflow. The problem was further exacerbated when Kaiser decided to limit physician’s hours in the clinic and hired temporary physicians to handle the workload. In effect, more than 50% of the total project costs, stemmed from training and productivity losses.
Is Kaiser’s experience typical of leading-edge companies? If so, how?
For leading-edge companies, training is always one of the biggest budgeted items, especially when dealing with new technology. As such, I would …show more content…
With this approach, the system will be creating a stream of revenue that was not initially thought of. Meanwhile Kaiser will still be considered innovative if they share this information because there is more to executing a concept than just seeing the outcome, Kaiser having the formula for successfully
Critical Thinking Questions
1. What strategic advantage does Kaiser gain from its EHR system?
The HealthConnect system powered by EHR, connects Kaiser’s subscribers to their healthcare providers and to their personal healthcare information. The EHR is designed to ensure that patients and their healthcare providers all have access to current, accurate, and complete patient data. The system can document treatment in EHR and the system and its data are also accessible via smartphone as well as personal computers. This strategy does not only benefit the patient but also saves Kaiser valuable time and resources that is spent by doctors and staff to accommodate the needs this system provides
2. What do you think are the greatest benefits of the HealthConnect system for Kaiser Permanente
1. What troubles did Kaiser run into when it first tried to implement the EHR system?
During the first implementation of the EHR system, Kaiser suffered productivity losses that could be directly attributed to training employees on the new system, which thereby, disrupted the workflow. The problem was further exacerbated when Kaiser decided to limit physician’s hours in the clinic and hired temporary physicians to handle the workload. In effect, more than 50% of the total project costs, stemmed from training and productivity losses.
Is Kaiser’s experience typical of leading-edge companies? If so, how?
For leading-edge companies, training is always one of the biggest budgeted items, especially when dealing with new technology. As such, I would …show more content…
With this approach, the system will be creating a stream of revenue that was not initially thought of. Meanwhile Kaiser will still be considered innovative if they share this information because there is more to executing a concept than just seeing the outcome, Kaiser having the formula for successfully
Critical Thinking Questions
1. What strategic advantage does Kaiser gain from its EHR system?
The HealthConnect system powered by EHR, connects Kaiser’s subscribers to their healthcare providers and to their personal healthcare information. The EHR is designed to ensure that patients and their healthcare providers all have access to current, accurate, and complete patient data. The system can document treatment in EHR and the system and its data are also accessible via smartphone as well as personal computers. This strategy does not only benefit the patient but also saves Kaiser valuable time and resources that is spent by doctors and staff to accommodate the needs this system provides
2. What do you think are the greatest benefits of the HealthConnect system for Kaiser Permanente