Who Are The Good Citizens Of An Organization Case Study
Who are the good citizens of an Organization?
Ravi was leaving for the day from his office and was planning to watch a newly released blockbuster. As he was just about to log out from his system, he saw the new joinee in the next cubicle worried about something. Ravi went and spoke to him and found that the new guy has to submit his first project report the next day and is worried since this project is a vital one not only for him but also for the company. Ravi decides to postpone the movie plan to some other day and rather gets two cups of coffee and sits with the new guy and start helping him out with the project report..
We can look at a company like a little city. It has a mayor (typically the owner or the person highest in charge) as …show more content…
but that, when combined with the same behavior in a group, results in effectiveness." In the business world, organizational citizenship behavior has been linked to work productivity, employee effectiveness, and other factors which can impact a business in the short or long term. Common examples of business organizational citizenship behavior occur when employees are grouped together, which may occur on a regular basis or a part of a special or temporary assignment. For example, employees in the marketing department will display organizational citizenship behavior on a regular basis because of they are co-workers in the same department; employees who are put together for a temporary work assignment will also display organizational citizenship behavior, albeit on a temporary …show more content…
Courtesy outside of a workplace setting includes behavior such as asking how someone's morning has been or asking after the welfare of a neighbor's child. In a business context, courtesy is usually exhibited through behaviors such as inquiring about personal subjects that a coworker has previously brought up, asking if a coworker is having any trouble with a certain work related project, and informing coworkers about prior commitments or any other problems that might cause them to reduce their workload or be absent from work. Courtesy not only encourages positive social interactions between employees, which improve the work environment, but they can reduce any potential stress that might occur from employees who do not have the courtesy to inform their coworkers about issues such as upcoming absences from work—and so
Ravi was leaving for the day from his office and was planning to watch a newly released blockbuster. As he was just about to log out from his system, he saw the new joinee in the next cubicle worried about something. Ravi went and spoke to him and found that the new guy has to submit his first project report the next day and is worried since this project is a vital one not only for him but also for the company. Ravi decides to postpone the movie plan to some other day and rather gets two cups of coffee and sits with the new guy and start helping him out with the project report..
We can look at a company like a little city. It has a mayor (typically the owner or the person highest in charge) as …show more content…
but that, when combined with the same behavior in a group, results in effectiveness." In the business world, organizational citizenship behavior has been linked to work productivity, employee effectiveness, and other factors which can impact a business in the short or long term. Common examples of business organizational citizenship behavior occur when employees are grouped together, which may occur on a regular basis or a part of a special or temporary assignment. For example, employees in the marketing department will display organizational citizenship behavior on a regular basis because of they are co-workers in the same department; employees who are put together for a temporary work assignment will also display organizational citizenship behavior, albeit on a temporary …show more content…
Courtesy outside of a workplace setting includes behavior such as asking how someone's morning has been or asking after the welfare of a neighbor's child. In a business context, courtesy is usually exhibited through behaviors such as inquiring about personal subjects that a coworker has previously brought up, asking if a coworker is having any trouble with a certain work related project, and informing coworkers about prior commitments or any other problems that might cause them to reduce their workload or be absent from work. Courtesy not only encourages positive social interactions between employees, which improve the work environment, but they can reduce any potential stress that might occur from employees who do not have the courtesy to inform their coworkers about issues such as upcoming absences from work—and so