ABSTRACT
This essay seeks to illustrate how organizational conflict cannot be avoided. It will demonstrate the various ways in which conflict may arise within organizations and classify them into a range of groups. There will be a thorough analysis to show if conflict is positive or negative towards the growth of an organization. Findings of the previous will then lead to different mechanisms that can be used when managing conflict to ensure positive outcomes in an organization.
The aforementioned will be supported by relevant theories, which will assist in reinforcing the validity of this essay.
INTRODUCTION
In this era of rapid development organizations are formed as a social entity to foster an environment of financial, economic and social growth. Organizations can range from large governmental bodies to small business. Organizations have evolved through different stages, from its birth to maturity. During these stages organizations tend to be adversely affected by crisis of leadership, autonomy, control and bureaucracy. Consequently these crises make conflict unavoidable.
Additionally, an organization may be exemplified where two or more individual establish a relationship in order to accomplish and acquire a desired goal. There are various schools of thought as it pertains to conflict including the Traditional View, Human Relations View and the Interactionist View. More so conflict exists at different levels namely Intrapersonal, Interpersonal and Intergroup. However there may be some techniques available to manage conflict like Negotiation, Mediation, Arbitration, Conciliation and Consultancy.
The following paragraphs will further explain the scopes of conflict and how it can be managed.
CONFLICT
It is a process that begins when one part perceives that another party has negatively affected, or is about to negatively affect, something that the first part cares about.[1]
An
Bibliography: [4] J.A.Wall, Jr., Negotiation: Theory and Practice, 1985 -----------------------