In any organization, communication plays a vital role in its normal function. All tasks require communication of some sort at some level. Communication in an organization helps the managers to perform the basic functions of management which include Planning, Organizing, Motivating and Controlling. Communication skills whether written or oral form the basis of any business activity. Human beings communicate consciously, through our choice of words, and subconsciously, with facial expressions and body language. The words we choose can be affected by several different things, including fear of embarrassment and fear of offending others. As a result, we often choose words designed more to address those concerns than to communicate our true feelings.
Organizational Communication
Definition 1:
Organizational Communication refers to organizational-related communication skills for effective and participatory communication across business and organizational settings.
Definition2:
It is a subfield of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts.
Definition3:
It is a process by which activities of a society are collected and coordinated to reach the goals of both individuals and the collective group. It is a subfield of general communications studies and is often a component to effective management in a workplace environment.
Definition4:
The Communication for Governance and Accountability Program (CommGAP) defines Organizational communication according to two approaches: i- The Container Approach - According to which organizational communication can be defined as the transmission of a message through a channel to a receiver. ii- The Social Constructionist Approach–According to which organizational communication can be defined as the way language is used to create different kinds of social structures, such as
Bibliography: i. Communication for Governance and Accountability Program, (. (2012).Organizational Communication (1st ed., Vol. 1, p. 25). Washington DC: World Bank. ii. Harris, T. (2002). Applied organizational communication: Principles and pragmatics for future practice (2nd ed.). Mahwah, N.J.: Lawrence Erlbaum Associates. iii. Johnson, R. (1976). Management, systems, and society: An introduction. Pacific Palisades, Calif.: Goodyear Pub. iv. Heath, R. (1994). Management of corporate communication: From interpersonal contacts to external affairs. Hillsdale, N.J.: Erlbaum. v. Effective Communication skills by MTD training vi. The art of communicating by ERIC GARNER vii. How to ask what you want at work by Anne Galloway