As the local PC guru you're probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what's going on. It's frustrating, but Microsoft feels your pain, and Windows 7 will include an excellent new solution in the Problem Steps Recorder.
When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press Enter, then click Start Record. If they then work through whatever they're doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they're finished, ready for emailing to you. It's quick, easy and effective, and will save you hours of troubleshooting time.
Troubleshoot problems
If some part of Windows 7 is behaving strangely, and you don't know why, then click Control Panel > Find and fix problems (or 'Troubleshooting') to access the new troubleshooting packs. These are simple wizards that will resolve common problems, check your settings, clean up your system and more.
Startup repair
If you've downloaded Windows 7 (and even if you haven't) it's a good idea to create a system repair disc straight away in case you run into problems booting the OS later on. Click Start > Maintenance > Create a System Repair Disc, and let Windows 7 build a bootable emergency disc. If the worst does happen then it could be the only way to get your PC running again.
Take control
Tired of the kids installing dubious software or running applications you'd rather they left alone? AppLocker is a new Windows 7 feature that ensures users can only run the programs you specify. Don't worry, that's easier to set up than it sounds: you can create a rule to allow everything signed by a particular publisher, so choose Microsoft, say, and that one rule will let you run all signed Microsoft applications. Launch GPEDIT.MSC and go to Computer