Preview

Woking Capital Management in Organisation

Good Essays
Open Document
Open Document
1424 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Woking Capital Management in Organisation
Poject title “ a study of customer satisfaction towards sevices provided by DCC Bank Narkhed .”

1.1 INTRODUCTION TO STUDY

“Bank” Everybody is well versed with the term bank. All the countries of the world are having financial institution called banks. By the word 'bank ' , one immediately understand that, a bank is something which deals with aspects of deposits and giving loans and advances.
Banks safeguard money and valuables and provide loans, credit, and payment services, such as checking accounts, money orders, and cashier’s checks. Banks also may offer investment and insurance products, which they were once prohibited from selling. As a variety of models for cooperation and integration among finance industries have emerged, some of the traditional distinctions between banks, insurance companies, and securities firms have diminished. In spite of these changes, banks continue to maintain and perform their primary role—accepting deposits and lending funds from these deposits.
There are several types of banks, which differ in the number of services they provide and the clientele they serve. Although some of the differences between these types of banks have lessened as they begin to expand the range of products and services they offer, there are still key distinguishing traits. Commercial banks, which dominate this industry, offer a full range of services for individuals, businesses, and governments. These banks come in a wide range of sizes, from large global banks to regional and community banks. Global banks are involved in international lending and foreign currency trading, in addition to the more typical banking services. Regional banks have numerous branches and automated teller machine (ATM) locations throughout a multi-state area that provide banking services to individuals.

Banks have become more oriented toward marketing and sales.
As a result, employees need to know about all types of products and services offered by banks. Community

You May Also Find These Documents Helpful

  • Good Essays

    A bank is where you can borrow money only if you can prove you don¡¯t need it. To some extent, this joke is more truth than fiction. While banking has a profound effect on our lives, influencing the availability of jobs, the cost of living, and our savings for the future, there is still much confusion about exactly a bank is because banking today is a quite different industry than in the past. A bank can be defined in terms of (1) the economic functions it serves, (2) the services it offers its customers, or (3) the legal basis for its existence.…

    • 3464 Words
    • 14 Pages
    Good Essays
  • Powerful Essays

    Citibank Swot

    • 1155 Words
    • 5 Pages

    Citibank offers a multitude of various products to satisfy every need of its clients. Citibank offers cash management services, securities and fund services, trade services as well as trade finance, and outsourcing services (Hitt et al., 2011, p. 100-102). The purpose for Citibank’s wide variety of products is to satisfy its clients. Because Citibank’s products are so diverse, clients and potential clients are able to get all of their banking needs met in one location. Citibank can build on this strength by continuing to diversify their product offerings in order to maintain their focus on customer satisfaction (Hitt et al., 2011, p. 101).…

    • 1155 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Service industry is a kind of industry where one can get the customer reaction almost immediately after the purchase is done. That’s why it’s very much important for companies who are involve in this industry to have a distinct focus on their customers. Banking is a kind of service that people tend to use almost every day. It is the most prominent service in the service sector and along with that it is the most used service in almost all over the world. Like any other banks HSBC also have a distinct focus on their customers. One can easily find out that how much they are focused on their customers once they learn about their mission statement “World’s Local Bank”. Form this statement we find out they tends to be the bank which will be operated in almost all over the world with is true. Today we see HSBC has its branches in almost all the prominent cities and countries. And in every country they try to provide customized services to their customers. For example recently HSBC has a Islamic Banking services named “AMANAH” in Bangladesh and also in almost all Muslim countries where they operate their business. It’s not only the product category but they also customize their promotional activity regarding the culture of the host country. For example if you search for the advertisement of HSBC on internet you will see they have different advertisement for different countries. So that shows the level of focus that HSBC tends to give on their customers.…

    • 2295 Words
    • 10 Pages
    Good Essays
  • Powerful Essays

    An investment bank operates differently. An investment bank does not have an inventory of cash deposits to lend as a commercial bank does. An investment bank is a financial institution that engages in the issuance of securities on behalf of its client. An investment bank acts as an intermediary, and matches sellers of stocks and bonds with buyers of stocks and bonds. Investment banks are the banks, which facilitate both the investor, who is in search for good investment opportunity and the investee, who is searching for capital to invest in practical projects. Unlike other types of banks, investment banks do not accept deposits from customers; that is, investment banks do not provide regular banking services to the general public. The main investment banking activities are issuance of securities, underwriting of securities, providing financial related consultancy services to companies, assisting companies in the acquisition and mergers, and similar services. A few of the world renowned investment banks are JP Morgan, Bank of America, Merrill Lynch, Goldman Sachs, Morgan Stanley, and Credit Suisse.…

    • 2382 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    For external, the services the banks provide such as the automated teller machine (ATM) and internet banking have changed the scene of the business environment. From traditional walk in branches, customers of banks can now utilise its services 24 hours a day and 7 days a week, no longer restricted to the geographical location and opening hours of a bank's…

    • 1987 Words
    • 8 Pages
    Best Essays
  • Satisfactory Essays

    Investments banks offer financial advice, selling and trading stocks, pension and retirement plans, and mutual funds.…

    • 250 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    This report has been assigned to me during my internship period at HSBC by my organizational supervisor of HSBC, as a core requirement for the completion of my BBA program from North South University. My faculty advisor Mr. Bashir Hussain has also given me approval to do this particular report on the topic of “Relationship of HSBC’s Customers Involvement and their satisfaction level”.…

    • 19312 Words
    • 78 Pages
    Powerful Essays
  • Good Essays

    This study deal with the analysis of the customer satisfaction and expectations about services of the Jamuna Bank Limited. This study was limited within the Dhaka city specially Dilkusha in Motijheel and in the neighborhood area under the command area of Dilkusha Branch.…

    • 3190 Words
    • 13 Pages
    Good Essays
  • Powerful Essays

    Hdfc Bank Financial Analysis

    • 8247 Words
    • 33 Pages

    Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of money from the public, repayable on demand or otherwise and withdraw by cheque, draft or otherwise."…

    • 8247 Words
    • 33 Pages
    Powerful Essays
  • Satisfactory Essays

    Define working capital. What could happen if an organization neglected to manage its working capital? What techniques would you recommend for your organization in order to appropriately manage their working capital? Why?…

    • 608 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Comm331

    • 380 Words
    • 2 Pages

    This is willingness to help customers and provide prompt service. For this, the bank should…

    • 380 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Many of us share a fairly basic view of banks. They are places to store money, make…

    • 1592 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Core Banking

    • 665 Words
    • 3 Pages

    Core Banking Solutions is new jargon frequently used in banking circles. The advancement in technology, especially internet and information technology has led to new ways of…

    • 665 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The banking industry in the US has changed dramatically in recent years. In addition to the…

    • 3788 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    1. What is Bank? Institution which accept deposit for lending Banks are the financial institutions that mobilise the savings of the community and make them available to the people for generating income. A bridge between the user of capital and those who save but can’t use the funds themselves. 2. What are the functions of Banks? 1. Receipts of Deposits: 3 types of deposits- Current deposits, Savings deposits, Term deposits 2. Lending of Money: Cash Credit, Over Draft, Loans and Advances 3. Agency Services: Collection of bills, promissory notes, cheques, acting as trustee, purchase and sales of shares and securities. 4. General Services: Issue of Letter of Credit, Safety Deposits, Bank Drafts.…

    • 7077 Words
    • 29 Pages
    Satisfactory Essays

Related Topics