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Finances - Accounting

WHAT MOTIVATES EMPLOYEES OF BANKING SYSTEM
Prof. Ph.D Popescu Jenica University of Craiova Faculty of Economy and Business Administration Craiova, Romania
Abstract: The relationship between people and their work has long attracted psychologists, behavioral scientists and, also, economic scientists. Early management theories suggested using financial compensation to impel motivation and job performance. The past two decades have seen tremendous growth in the use of goal setting and management by objectives programmers. More recently, cybernetic control, resource allocation, and social-cognitive theories have been used to examine more closely how particular attributes of a goal, a person and a situation influence goal striving and performance. Keywords: motivation, behavior, job performance, management, needs, surveys, appreciation , productivity, expectancy.

Theoretical background The relationship between people and their work has long attracted psychologists, behavioral scientists and, also, economic scientists. Researchers’ interests, dating back to the early years of the twentieth century, reflect the development of the financial psychology and vocational guidance disciplines. Their work dealt with measurement of aptitudes and abilities to improve the job-person fit. The study of motivation now forms an integral part of both financial and vocational psychology. However, in both fields, concepts like need, motive, goal, incentive and attitude are appearing with greater frequency than are the concepts of aptitude, ability and skill. Three assumptions guide contemporary research on human motivation: 1. Motivation is inferred from a systematic analysis of how personal, task and environmental characteristics influence behavior and job performance. 2. Motivation is not a fixed trait. It refers to a dynamic internal state resulting from the influence of personal and situational factors. As such, motivation may change with changes in



References: 1. Blanchard, K. Johnson, S. 2. Chandler, A.D. Jr 3. Cherrington, D.J. 4. Herzberg, F. 5. Kovach, K.A. The One-Minute Manager, Morrow, New York, 1992. Managerial enterprise and competitive capabilities, Business History, Vol. 34 No. 1, January 1992, pp. 11-41. Follow-through on award programmes, HR Magazine, Vol. 37 No. 4, April 1992, pp. 2-55 Workers’ needs: the same around the world, Industry Week, 21 September 1997, pp. 29-30, 32 What motivates employees? Workers and supervisors give different answers, Business Horizons, Vol. 30 No. 5, September-October 1987, pp. 58-65 Money isn’t everything, HR Magazine, Vol. 35 No. 11, November 2000, pp. 48-51. Encyclopedic Dictionary of Organizational Behavior, Blackwell Ltd, Oxford, 2003, pp. 330-9. 6. Leibman, M. Weinstein H.P. 7. Nicholson, N., Schuler, R., Van De Ven, A.H., Cooper, G. Argyris, C. 8. Sekaran, U. Paths to the job satisfaction of bank employees, Journal of Organizational Behavior, Vol. 10 No. 4, October 1999, pp. 347-359 39

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