Case Analysis Coach
CASE ANALYSIS COACH – NOTES
Types of cases
Decision cases
Problem cases
Evaluation cases
Most common type
Similar to decision cases
Sometimes called Best-practice or Worst-practice cases
Describe a decision faced by the case protagonist
Portray situations that are interesting or remarkable, usually because they are especially successful or unsuccessful
Provide distinct decision alternatives
Do not provide clear alternatives to choose
Typically do not include an obvious single problem or decision
Ask to choose an alternative and to defend that choice with arguments and evidence.
Ask to assume the role of a case protagonist and make recommendations
Ask to look at all that is relevant, good, bad or in-between and evaluate those outcomes to provide a clear assessment
What might you be expected to do with a case?
Discuss it
Write a report or essay
Create a presentation
Derive general principles, ideas, and theories
Famous frameworks
Porter's theory of generic strategies
Williamson's transaction cost theory
General principles of revenue recognition
Approaches:
Inductive
Deductive begins with specifics and moves to the general begins with a broad structure and asks students to apply it to specific events; moving from general to specific
Harvard approach is opposite to inductive
provides students practice in applying a general and known principle or framework
Basic challenge:
Identifying the important issues at the heart of the case
Addressing those through analysis
Identifying what lessons from the case can be applied more broadly
Identify appropriate frameworks
Google: Operations framework/principles
Clues from the title
Assigned readings
With the Basic Kaizen Tools and a stopwatch, anyone can improve any process.
There is no set order to using the basic kaizen tools, but there is a normal pattern.
Quantify current state and target state.
Add relevant categories when necessary.
Write improvements (lowered
Types of cases
Decision cases
Problem cases
Evaluation cases
Most common type
Similar to decision cases
Sometimes called Best-practice or Worst-practice cases
Describe a decision faced by the case protagonist
Portray situations that are interesting or remarkable, usually because they are especially successful or unsuccessful
Provide distinct decision alternatives
Do not provide clear alternatives to choose
Typically do not include an obvious single problem or decision
Ask to choose an alternative and to defend that choice with arguments and evidence.
Ask to assume the role of a case protagonist and make recommendations
Ask to look at all that is relevant, good, bad or in-between and evaluate those outcomes to provide a clear assessment
What might you be expected to do with a case?
Discuss it
Write a report or essay
Create a presentation
Derive general principles, ideas, and theories
Famous frameworks
Porter's theory of generic strategies
Williamson's transaction cost theory
General principles of revenue recognition
Approaches:
Inductive
Deductive begins with specifics and moves to the general begins with a broad structure and asks students to apply it to specific events; moving from general to specific
Harvard approach is opposite to inductive
provides students practice in applying a general and known principle or framework
Basic challenge:
Identifying the important issues at the heart of the case
Addressing those through analysis
Identifying what lessons from the case can be applied more broadly
Identify appropriate frameworks
Google: Operations framework/principles
Clues from the title
Assigned readings
With the Basic Kaizen Tools and a stopwatch, anyone can improve any process.
There is no set order to using the basic kaizen tools, but there is a normal pattern.
Quantify current state and target state.
Add relevant categories when necessary.
Write improvements (lowered