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Collaboration, Management Contract, and Franchising in the Hospitality and Tourism Industry

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Collaboration, Management Contract, and Franchising in the Hospitality and Tourism Industry
COLLABORATION

Definition

Collaboration is a form of business alliance that involves individual business enterprises to

work together towards achieving a common objective. These can be marketing, sales, crisis

management, financial or any other form of business objectives.

Key features of collaboration

1. Synchronous collaboration. This majorly entails online networking and instan

messaging.

2. Asynchronous collaboration that include sharing of business assets like premises and

information.

Collaboration relies on openness and all level of information sharing. It also involves some

level of focus and business accountability on the side of the management organisation.

Collaboration is a social powered strategy of management. Networking technology has been

embraced to ensure highly social benefits and achievements. Today, collaboration can be

with prospect consumers, industry mentors, suppliers and at times industry competitors.

Benefits of collaboration

1. Faster and easier marketing platform.

2. Wider network of business. This is to produce more products and input knowledge

and perspectives from several suggestions. E.g. a small IT firm can suggest to a client

about an event planning company that they are in collaboration with.

3. Effective production of goods and services and concrete delivery of customer

perceived value.

4. Inspiration and support. Like minded organisations gain a valuable source of

motivation, inspiration and support beyond referrals. They share challenges and

brainstorm on solutions.

5. Symbiotic selling. A cycle of business that shares customers and are involved in joint

marketing expands the pool of customers compared to an independently managed

business.

6. Reduced expenditure cost by sharing assets. Sharing business assets like office or

machineries and equipments reduces cost of operations. E.g. a gas station and a car

clearing agency

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