INTERNET FOR BUSINESS REVIEW
E-business Concepts & Implication
1. Explain the difference between e-business and e-commerce
o E-commerce: All electronically mediated information exchanges with external stake holders. o E-business: All electronically mediated information exchanges both within the organization and with external stakeholders supporting the range of business processes.
2. Identify different types of sell-side websites and provide example
Sell-side e-commerce refers to transactions between a supplier organization and its customers. There are 5 types of sell-side sites:
Transactional e-commerce sites: These enable purchase of products online. The sites also support the business by providing information for customers that prefer to purchase products offline. These include retail sites, travel sites, and online banking services (Amazon).
Services-oriented relationship-building web sites: provide information to stimulate purchase and build relationships. Products are not available for purchase online, but information is provided through the web site and e-newsletters to inform purchase decisions. Such sites also add value to existing customers by providing them with detailed information to help support them in their lives at work or at home (Price Waterhouse Cooper).
Brand-building sites: provide an experience to support the brand excluding online purchase. They are typically for low-value, high-volume fast-moving consumer goods for customers.
Portal, publisher or media sites: ‘portal’ refers to a gateway of information about a range of topics. Portals have diversity of options for generating revenue including advertising, commission-based sales, sale of customer data (Yahoo). Social network or community site (Facebook).
3. Identify different types of business models. Explain three of them with example
Business model is a summary of how a company will