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Communication and professional relationships with children, young people and adults

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Communication and professional relationships with children, young people and adults
Explain how you use effective communication in developing positive relationships with children, young people and adults. Why is this important? 1.1
In developing positive relationships we use effective communication in several ways. We use it to:
• help us better understand a situation or person which can help to determine our approach when engaging with them.
• build trust and respect. If individuals feel comfortable speaking with us and feel they can approach us at any time on any subject, they are more likely to co-operate and look favourably on any suggestions made.
• show that we care about the welfare and future of an individual and will do our best to aid in their success
• ensure that all parties are agreed upon the same goal, making sure that everyone is clear about the final aim and how it will be achieved.
• build and maintain a positive working environment where creativity and learning can flourish.
It is important to do this because poor communication can lead to misunderstandings, lack of trust and conflict. Without a positive relationship you are unlikely to gain support and co-operation and find it challenging to achieve a good outcome from any situation.

Explain the principles of relationship building with children, young people and adults 1.2
When trying to develop positive relationships there are several principles to follow. Firstly effective communication is essential. You must be clear in what you say and ensure you have been understood correctly. At the end of a communication you can reiterate your key points and if necessary outline responsibilities and actions. Also be sure to use language appropriate to the person with whom you are communicating. When speaking with young children keep key

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