L'Oreal Company Operation Management System
Table of Contents
Table of Contents............................................................................................................................2
Executive summary..........................................................................................................................3
Brief history…….……………………………................................................................................4
SWOT Analysis………………………….......................................................................................5
OM Decisions …………………....................................................................................................7 Goods and Service Design ……..………………………………………………………....7 Quality ……………………………………………………………………………………8 Supply Chain……………………………………………………………………………...9
Problems and Reccomendations…………………………………………………………………14
References……..............................................................................................................................15
Executive summary
L’Oréal is the world leader in cosmetics, is well underway in implementing an integrated operations management solution across all its factories and offices worldwide. L’Oréal feels this positions the company as a leading global IT user, both in terms of technology and user-friendliness. To reap benefits early, while reducing risk and cost, L’Oréal has implemented OM decisions in an integrated manner, site by site, using a common “core” model. This model allows L’Oreal to capture best practices in supply chain management (including operational logistics), production management, and quality management and drive operational excellence uniformly through the organization by implementing both the applications and the practices on each site worldwide.
L’Oreal has been built around fundamental values which have guided them throughout the life of the company, and continue to do so today. Their values have shaped culture and they
Table of Contents............................................................................................................................2
Executive summary..........................................................................................................................3
Brief history…….……………………………................................................................................4
SWOT Analysis………………………….......................................................................................5
OM Decisions …………………....................................................................................................7 Goods and Service Design ……..………………………………………………………....7 Quality ……………………………………………………………………………………8 Supply Chain……………………………………………………………………………...9
Problems and Reccomendations…………………………………………………………………14
References……..............................................................................................................................15
Executive summary
L’Oréal is the world leader in cosmetics, is well underway in implementing an integrated operations management solution across all its factories and offices worldwide. L’Oréal feels this positions the company as a leading global IT user, both in terms of technology and user-friendliness. To reap benefits early, while reducing risk and cost, L’Oréal has implemented OM decisions in an integrated manner, site by site, using a common “core” model. This model allows L’Oreal to capture best practices in supply chain management (including operational logistics), production management, and quality management and drive operational excellence uniformly through the organization by implementing both the applications and the practices on each site worldwide.
L’Oreal has been built around fundamental values which have guided them throughout the life of the company, and continue to do so today. Their values have shaped culture and they