I. Background of the study
According to wikipidea, McDonald 's Corporation is the world 's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries. McDonald 's primarily sells hamburgers, cheeseburgers, chicken, french, breakfast items, soft drinks, milkshakes and desserts. In response to changing consumer tastes, the company has expanded its menu to include salads, wraps, smoothies and fruit. Jim Delligati is the owner/manager of forty-seven Mcdonald`s outlets. And he is not contended in opening forty-seven of the famous hamburger outlets over the past twenty-six years and has become a millionaire in the process.
Delligati`s hates to see anyone leave one of his ‘store” unhappy. Their lunchtime whirl all comes together to meet one. It is to serve the customer within sixty seconds of the order`s being placed. Their production in making burgers has designated stations in order for them to serve customers as fast as they can. McDonald’s empire really is built around individual stores, each striving to conform to the company motto of “quality, service, cleanliness, and value.” McDonald’s outlets could use a classical approach, motion studies, organizational efficiency, behavioral approach, management science approach, scientific method, contingency approach, and system approach to management so that there will be an achievement in their organizational goals that refers to effectiveness.
II. Statement of the Problem * To serve the customer within sixty seconds * To increase productivity * To motivate the staff to do better * To improve the fast food restaurant’s overall performance * To adapt with the dynamic and external factors that could affect the sales of McDonald’s stores * To ensure that the customers who walk in would not leave the stores unhappy * To eliminate unnecessary or wasted motions by his employees * To ensured that there is no