What does a completely cashless economy look like? There are some really big opportunities here for innovation, from convenient micro-payments, to transportation ticketing, payments to street stall vendors, and pocket-money for the kids.
Some innovations are already seeing their way into the wilds, but mostly these are a technological twist on existing concepts. Contactless payments using near-field communication technology (NFC) makes for a nicer experience – tap and go – but are, at the end of the day, a variation of debit and credit card transactions just in different forms.
So take 1. a step further: What if… my money was a part of me
That is, what if I didn’t need a physical card issued by a financial institution, secured with a PIN or password? What if the number, type, and access to my funds were inextricably tied to me physically?
I don’t mean simple biometric security, which is simply a different type of ‘password’ or access control. What if I never had to remember which card to pull out of my wallet? What if I never had to remember which PIN goes with which account?
2. What if… your money is yours, immediately.
Today’s banking infrastructure still has built in delays that mean I can transfer money from me to you and, whilst it is no longer mine, it also isn’t quite yet yours.
Small businesses face this issue every day. A stream of customers come through the doors of the local cafe on a Saturday morning – parents with their sweaty, post-sport children – have brunch and coffee, and pay with the debit or credit card. A few days later – Tuesday or Wednesday in many cases – the cafe is able to make use of that money. The wait comes from a series of built-in delays: no transactions on a weekend; overnight inter-bank transfers; ‘settlement’ periods.
Radically reducing this time delay would be a major benefit to the millions of small business owners (and the larger retailers) around Australia.