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Study Guide AC 340 - Chapter 1,2,3,4,7,8

Enterprise Systems
Enterprise systems integrate the business process and information from all of an organization’s functional areas, such as marketing and sales, cash receipts, purchasing, cash disbursements, human resources, production and logistics, and business reporting (including financial reporting). Enterprise resource planning (ERP) systems (such as SAP) are software packages that can be used for the core systems necessary to support enterprise systems.

E-Business
E-business is the application of electronic networks (including the Internet) to undertake business processes between individuals and organizations. These processes include interaction between back-office (i.e., internal) processes, such as distribution, manufacturing, and accounting; and front-office (i.e., external) processes, such as those that connect an organization to its customers and suppliers.

Internal Control
Internal control is a process—effected by an entity’s board of directors, management, and other personnel—designed to provide reasonable assurance of objectives in the following categories: efficiency and effectiveness of operations, reliable reporting, and compliance with applicable laws and regulations.

Chapter 1
Systems and subsystems
System is a set of interdependent elements that together accomplish specific objectives.
Subsystem is the interrelated parts that have come together, or integrated, as a single system.
Components of a business process

From text page 16:
Flow 1. Management hires personnel and establishes the means for accomplishing the work of the organization. For example, management would design the procedures used to warehouse inventory and then to ship those goods to the customers.
Flow 2. Management establishes broad marketing objectives and assigns specific sales quotas by which progress toward the long-run objectives can be measured. In addition, management designs the IS’s procedures for

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