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Teamwork exam
Chapter Ten Leadership by Supporting and Empowering Participation
1. What are the advantages and disadvantages of an intercultural team?
Advantages – creativity, innovation, various experience, different viewpoints
Disadvantages – different hierarchy levels, collectivism vs. individualism, authority perception, culture
2. Identify ways a person could prepare themselves to be on an intercultural team?
Ask, read and speak up be flexible and accepting of differences in values, beliefs, standards, and mores— even if they do not understand or personally believe in these differences
• be sensitive to verbal nuances and nonverbal behavior, as intercultural team mem- bers attempt to express their feelings as well as their thoughts
• be knowledgable about the religious, cultural, business, social, and dietary prac- tices of other cultures
• be open in sharing aspects of your own culture at the same time you are learning about the cultures of your teammates
3. What does the term “change is good” mean in a North American context?
In the United States, change is often associated with progress, development, growth, and advancement. Many older world cultures do not share this basic belief. Instead, they view change as essentially disruptive and destructive. They value stability, preser- vation, tradition, and heritage.
4. What does the term “self-made people” mean in a North American context?
In the United States we take cultural pride in making it on our own. We accept inherited wealth, but give the individual little personal credit for wealth secured from a parent. In other cultures, the self-made man or woman may not garner the respect accorded in the
United States. “Old money” and old family or social connections may count much more for business influence than a person’s track record of personal achievement.

5. What does the term “the future looks bright” mean in a North American context?
People in the United States constantly work, plan, and

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