Chapter 1
1) The most important goal of virtually all organizations is
a. profit.
b. survival.
c. employee development.
d. cost reduction.
e. increased productivity.
Answer: b
Diff: 2
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
2) Which of the following is most accurate?
a. Human resources management is basically the same as organizational behaviour.
b. Human resources management has more to do with individuals than organizational behaviour.
c. Human resources management can help you understand organizational behaviour.
d. Organizational behaviour can help you understand human resources management.
e. Organizational behaviour has more to do with groups than human resources management.
Answer: d
Diff: 2
Type: MC
Page Reference: 6
Skill: Recall
Objective: 1.2 Explain the concept of organizational behaviour and describe the goals of the field.
3) Organizational survival is often dependent on how well the organization can adapt. Which of the following behaviours on the part of individuals is necessary for the organization to survive?
a. Being motivated to join and remain with the organization
b. Performing their work in terms of productivity, quality, and service
c. Being flexible
d. Being innovative
e. All of the above
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Applied
Objective: 1.1 Define "organizations" and describe their basic characteristics.
4) Which of the following statements best defines an "organization"?
a. A social convention for accomplishing individual goals through group effort.
b. A group which accomplishes common goals through social interactions and individual effort.
c. A social invention for accomplishing common goals through group effort.
d. A collection of formally organized social entities.
e. A combination of people and physical capital