Higher National Diploma in HOSPITALITY MANAGEMENT Unit Title: Rooms Division Operations Assignment Title: Assignment 1 – Rooms Division Services Abstract Increasing the rate of room occupancy is the main target of hotel organizations. Hotel organizations also looks at the achieving customer satisfaction and finally get high profit margine. To get high level of customer satisfaction every department of hotel organization are very important. The internal communications in between departments
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Cause / Effect Essay Many phenomena‚ events‚ situations and trends can be better understood by describing their causes and effects. The cause and effect essay explains what happens and why it happens. Cause / Effect Essay Specific Vocabulary Obesity is a cause of / a reason for premature death. Media coverage affects / influences voting patterns. Media coverage leads to / gives rise to / brings about changes in voting patterns. Voting patterns are affected / are influenced by media coverage
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Computers Computers have made life easier for the human race. Americans today take for granted the great impact the computer has on their lives‚ making things easier‚ faster‚ and more convenient for them. Computers helped the world a lot and helped us take a large step into the future. Almost anything you know is run or made by computers‚ industry‚ cars‚ jets‚ and ect. Computers are the most important innovations in history‚ without computers the world would not be able to function in the
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Room Division and It’s Function 1. Front Office Front office has been described as the hub or nerve center of the hotel. It is the department that makes a first impression on the guest and one that the guest relies on throughout his or her stay for information and service. It’s duty is to enhance guest services by constantly developing services to meet guest needs. The function of front office are the followings: To sell and up-sell rooms The front office will hand over all the expected arrivals
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night. Or the feeling of always living in fear and knowing that the next day just might not come? In the novel Room by Emma Donoghue‚ a little boy named Jack and his ’Ma’ are stuck in an endless circle of constant fear and living in the unknown. Jack and Ma are trapped inside room. A place where Jack calls home‚ but where Ma calls a prison. This novel is truly inspiring. In the novel Room one of the main characters is Jack’s mother who he calls Ma. I believe that I relate and closely identify with
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Room & Board: A Strategic Case Study Analysis Strategic Profile and Case Analysis Purpose Room & Board was wholly owned by John Gabbert‚ who had created it more than 25 years earlier. As a Minnesota-based privately owned company‚ Room & Board has been known for offering products that combined classic‚ simple design with high quality handcrafted furniture and giving exceptional service to their customers. Approximately $50 million of revenue a year was generated through Room & Board
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The furnished room is the one representative story of O. Henry‚ a great American short story writer‚ whose writing style is usually and humorous. But in The furnished room ‚the author use the serious words ‚sharp irony and depressed atmosphere to make a sad story. The tragedy short story The Furnished Room is about a young man who commits suicide in a room he rents. He has searched for his sweetheart fruitlessly for five months‚ with a hope that he can find her in the house he lives. But for
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This is a parent’s basic guide to properly child-proofing a home room by room. In this guide to child proofing a home you will find instructions to do it yourself‚ a safety check for new babies‚ car safety‚ and safety tips for older children as well. My purpose for this guide is to help parents keep their children safe at home and on the road. Bathroom Safety Toilets and bathtubs – You must always be careful when it come to the risk of drowning and when it comes to your child. Your child should
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Rooms Division In a statistics conducted by the U.S. Lodging Industry in 1995‚ it has been shown that the majority of hotels revenues (60.2 %) are generated from Rooms Division Department under the form of room sales. This very department provides the services guests expect during their stay in the Hotel. Lastly‚ the Rooms Division Department is typically composed of five different departments: a) Front Office b) Reservation c) Housekeeping d) Uniformed Services e) Telephone FRONT OFFICE Is the
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The Comfort Room When I was a young boy‚ my grandfather had a serious heart attack. He was admitted into the hospital immediately after my grandmother found him lying on the floor. After a couple of weeks‚ my mother and I received a call to visit my grandfather. As a young child I never realized the importance of comfort. The hospital room he stayed in had a sense of peace about it. Everything including the blue walls‚ the well lit room and even the luxury of having a television
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