barriers to effective communication * Background and culture * Sensory impairment * Dialect * Use of jargon * Language not appropriate * Noise and poor lighting * Attitudes * Effects of alcohol/drugs * Aggression * Mental health problems * Health conditions * Lack of confidence * Breakdown in relationships U7 1.3 Why you should observe someone’s reactions / how people use and interpret communication methods. * Verbal communication‚ pitch‚ tone and
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Task 3 links to learning outcome 1‚ assessment criteria 1.3. • Confidentiality and data protection are vital when running a home based childcare service. Write an explanation of the importance of both. Confidentiality The definition of ‘confidential’ is; 1. Done or communicated in confidence; secret. 2. Entrusted with the confidence of another: a confidential secretary. 3. Denoting confidence or intimacy: a confidential tone of voice. 4. Containing information‚ the unauthorised
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Contents Excecutive Summary2 Introduction3 Task 1 – Be able to identify stakeholders and their requirements 4 – 6 Task 2 – Be able to apply and improve quality standards 6 – 8 Task 3 – Be able to promote continuous improvement and change 8 – 9 References & Bibliography10 Appendix 111 Excecutive Summary The department of Electrical/Electronics and Aerospace Engineering‚ as part of
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The 8 Principals of Data Protection The Act regulates the use of “personal data”. To understand what this means we need first to look at how the Act works or defines the word “data” Data means; information which- a) is being processed by operating automatically in response to instructions given for that purpose. b) Is recorded with the intention that it should be processed. c) Is recorded as part of a relevant filing system with the intention that it should form part of relevant
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collect data All organisation no matter how big or small need to keep certain records for different reasons. The main reasons are to satisfy legal requirements‚ to provide relevant information in decision making and for consultation requirement‚ to provide documentation if there is a claim against the organisation and for internal purposes of each organisation. Personal records are necessary for the formulation and implementation of employment policies and procedures. Maintaining all records updated
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Describe how to establish respectful‚ professional relationships with children and young people. Listening is the most important way in which to establish a respectful and professional relationship with a child or young person. By people listening to what a child has to say‚ without interruption‚ shows the child that they are interested in what the child has to say. By not interrupting the child‚ it shows that their views and opinions are not only respected‚ but are also as important as the views
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jeopardise the safety of the child. Children and their families have a legal right to privacy. The Data Protection Act (1998) is designed to prevent confidential and personal information being passed on‚ or shared to other individuals without a person’s consent. This includes photographs‚ written paperwork and any information that may be stored on a computer. There are 8 principles of the Data Protection Act (1998) and they
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Data protection & security What is Data Protection and Security ? This is the protection of data such as database from accidental‚ unauthorised or malicious access Data Protection Act Data protection Act controls and monitors the way personal and customer information is been used by organisations. The Data Protection Act 1998 (DPA 1998) is an Act of the UK parliament that defines the ways in which peoples information is been handed. 8 Data Protection Act Principles • Data must be Processed
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in any way then child protection procedures take precedence and confidentiality may have to broken. Giving out information unless in the case of the above could have serious consequences. Not only would the trust between the individual and the setting is lost but also the individual responsible could face disciplinary action for breach of confidentiality. Confidentiality applies to both verbal and non-verbal forms of communication. Written information should be stored in a locked cupboard.
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The Data Protection Act 1998 (DPA) is a United Kingdom Act of Parliament which defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK. Although the Act itself does not mention privacy‚ it was enacted to bring UK law into line with the EU data protection directive of 1995 which required Member States to protect people’s fundamental rights and freedoms and in particular their right to privacy
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