BTEC Level 3 Extended Diploma in Business Unit Name and Number | Unit 4: Business Communication | Assignment No and Name | Business Communication Club | Student Name | | Assessment Criteria | AchievedYes/No | Evidence | P1 Explain different types of business information‚ their sources and purposesM1 Analyse different types of business information and their sourcesD1 Evaluate the appropriateness of business information used to make strategic decisionsP2 Present complex internal business
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Sydney’s Harbour Café Part 1. Review programs‚ systems and processes Sydney’s Harbour Café is a medium-sized Café business operating in NSW‚ Australia. There are about 5 branches distributed in Sydney city‚ each one is a medium-size café in a good location. Although it is only a small business‚ however its administration is highly organised. Task 1 1- Write a list of the key systems and processes used within the organisation‚ or within one business unit of the organisation. Sydney’s
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practise. It covers the knowledge and understanding for areas that are relevant to front line roles. Learning Outcome Assessment Criteria The learner will: The learner can: 1. Understand the principles of conflict management appropriate to their role 1.1 State the importance of positive and constructive communication to avoid conflict 1.2 Identify the importance of employer policies‚ guidance and procedures relating to workplace violence. 1.3 Identify factors that can trigger an angry response
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Describe the type of business‚ purpose and ownerships of 2 contrasting businesses. I have been asked by my lecturer‚ Jo Chapman‚ to produce a report on the differences types of business ownerships of two contrasting organisations. For the purposes of this report‚ I will look at the different types of ownerships of Tesco and NSPCC. I will also investigate the purpose‚ sector and liability of both organisations. Tesco The purpose of Tesco is to make a profit and provide a service and sell their products
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example parents‚ children‚ manufacturers and investors. Which is why Mattel had to come with a strong crisis communication strategy. Within a few days the factory that produced the tained toys was identified and the production was stopped. An investigation was launched to determine the scope of the problem. This ended at the end of July and by the beginning of
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CASE 4-1 Hardee Transportation (A) Jim O’Brien has realized for quite some time that some of Hardee’s customers are more profitable than others. This is also quite true for certain freight lanes. However‚ Hardee has traditionally structured its prices around discounts off their published tariff rates. Most of the discounts have been based on freight volume only. Jim knows that his drivers and dock people do more for certain customers than move volume; they count freight during loading‚ sort and
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Barriers to communications in health and social care Communication is simply being able to pass a message and that message being understood by the person it was meant for and well understood and carried out without any problem. When this circle is interrupted either message is lost or not understood then we need to understand why. Barriers in the health sector comes in either: * PHYSICAL is when a person can not access the care they want or need because of a physical problem like a walking
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IMPLEMENT CUSOMER SERVICE STANDARDS Section-1 Introduction-As a leading financial services organization Zurich has a diverse range of businesses and a wide variety of customers. However‚ one of the things all our businesses have in common is confident and talented people who deliver the best products‚ service andsupport.Zurich provides an excellent platform for those who want to succeed and gives recognition. One approach to business is to develop a product and then look for customers. This
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Potential barriers to effective communication [P3] You need to describe potential barriers to communication explaining at least two barriers from each of the P2 sections. General communication skills Communication is simply the act of transferring information from one place to another. Find more at: http://www.skillsyouneed.com/general/what-is-communication.html#ixzz2fKEShoI0 • Spoken or Verbal Communication: face-to-face‚ telephone‚ radio or television or other media. Face-to-Face There are
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1 AC5/SST5 2 3 4 COMMUNICATIONS HANDBOOK 1 Year Schedule of deadlines & assignment briefs 2 3 2012-2013 4 5 6 7 8 Student Name: ________________________ 9 10 [pic] [pic] Issued Sept 2012 Teacher: Emer Liston - eliston@dlcfe.ie COMMUNICATIONS Assessment 2012-2013 For AC5/SST5 Portfolio of assessment
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