important interpersonal encounters. They have both a primal aspect and a motivational aspect. Emotions act as primal beacons‚ guiding us along the path of survival. There was a time when emotions in the workplace were considered important in relation to employee well being and job satisfaction only. In recent years‚ the organizations have realized that employee emotions are pervasive in the workplace. The emotions are not only a deep-seated part of work life but have an important role to play in
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Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace‚ particularly in more complex environments (Viswesvaran & Ones‚ 2002)
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The theory of emotional intelligence was first publicized in the book “Emotional Intelligence” (1995)‚ written by Daniel Goleman‚ based around the previous findings of psychologists such as Howard Gardner‚ Peter Salovey and John D. Mayer . Mayer and Salovey defined it as “the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions‚ to discriminate among them and to use this information to guide one’s thinking and actions” . Essentially‚ the emotional
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The impact of Emotional Intelligence on management performance Ioannis D. Christopoulos Course of Study: Master in Management Year 1st (weekend course) IST STUDIES UNIVERSITY OF HERTFORDSHIRE Assignment submitted for the module “Managing Self and Others” Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou 06 May 2009 IST Studies-University of Hertfordshire 72 Pireos St. GR-183 46 Athens
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Emotional intelligence Emotional intelligence (EI) refers to the ability to perceive‚ control and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened‚ while others claim it is an inborn characteristic. Emotional intelligence (EQ) is the ability to identify‚ use‚ understand‚ and manage emotions in positive ways to relieve stress‚ communicate effectively‚ empathize with others‚ overcome challenges‚ and defuse conflict. Emotional intelligence impacts
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and traits connected to leadership have included determination‚ toughness‚ and vision and have course intelligence. However‚ it was Daniel Goleman who initially highlighted the essential attribute of “emotional intelligence” which includes self-awareness‚ self-regulation‚ motivation‚ empathy‚ and social skill and that‚ when lacking‚ leaders are not truly the best they can be. Emotional intelligence is the key ingredient in the complicated mix of any exemplary leader. Leadership is not about personality;
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George (2000) identified that there was four aspects emotional intelligence. These aspects allow leaders to transform and motivate team members. These aspects are a) awareness of own and others’ emotion‚ b) emotional facilitation‚ c) emotional understanding and d) management of own and others’ emotions (Jordan & Lawrence‚ 2009). This first ability allows a person to accurately appraise others’ emotions along with portraying personal emotion. While this ability is related to individual level self-awareness
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tool of survival (Alvesson & Sveningsson‚ 2007). As intelligence testing is regaining popularity‚ it is increasingly common to fill out personality questionnaires at job interviews. What is IQ‚ and does it define a person? What does it mean to be emotionally intelligent? How do these theories compare with each other‚ and do they provide adequate appraisal of competency? This essay presents a Cognitive Intelligence (CI) and Emotional Intelligence (EI) overview in modern organisations‚ the two most
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THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT STYLE 1. Introduction Conflict is not something new to us. Every single day we might involve in the conflict. Conflict has occurred since the existence of human beings. Conflict occurred either in person or between other individuals. Conflict can happen when we faced negative situation with family‚ colleagues‚ supervisor‚ customers and others. The early approach of conflict assumed all conflict was negative and to
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Relationship has many definitions. It can be defined as a connection‚ association‚ or involvement with someone or something; a connection between persons by blood or marriage; an emotional or other connection between people (eg: the relationship between teachers and students) or a sexual involvement/affair between two parties‚ male and female. The universal definition however‚ is a bond or connection between two parties. Interpersonal as the name implies‚ means “between persons” Interpersonal
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