reinforced and measured so that it can transform from only values to action. It is measured by tools such as consumer research‚ customer visits and market orientation assessments. At the product level This is done by analyzing how a product/service should be adapted to the market. The value proposition of the product is decide and stated through positioning as to what benefits it provides to the customer. The product hierarchy also helps to position the product with respect to competition. At the executional
Premium Marketing Product management
Smart Products and Services A smart products is an electronic device‚ generally connected to other devices or networks via different protocols such as Bluetooth‚ NFC‚ WiFi‚ 3G‚ etc.‚ that can operate to some extent interactively and autonomously. It is widely believed that these types of devices will outnumber any other forms of smart computing and communication in a very short time‚ in part‚ acting as a useful enabler for the internet things. Uses of Smart Services Minimize maintenance and repair
Premium Maintenance Customer relationship management Customer service
tourism markets that demand fluctuates greatly seasons of the year Northern Europe and northern USA Peak: summer months of June to September Trough: winter months of December to March Many tourism businesses dealing with holiday markets fluctuate from peaks of 90 to 100% capacity utilisation for sixteen weeks in a year‚ to troughs of 30% or less for twenty weeks in the year. Seasonal closure of many leisure tourism businesses is still common. These demand variations are all the more acute because
Premium Tourism
good or service is promoted to potential consumers. A typical product policy created by a business for a manufactured product might attempt to manage how the item will be perceived by its target market and could also contain information about how durable the product is. Product policy covers product planning and development‚ product line‚ product-mix‚ product branding or identification‚ product style‚ product positioning and production packaging. It includes product diversification. PRODUCT POLICY
Premium Marketing
product classification Products can be classified on the basis of three characteristics: durability‚ tangibility‚ consumer or industrial use. 1. Durability and tangibility. Non-durable goods are tangible normally consumed in one or a few uses (such as food‚ soap and clothing). Because these goods are consumed quickly and purchased frequently‚ the appropriate strategy is to make it available in many locations‚ charge a small markup and advrtise heavily to induce trial and build preference. Durable
Premium Goods Marketing Supply chain management terms
the concept of the augmented product. Apply and evaluate the concept to a brand of your choice. The concept of the augmented product tries to show how the overall view of the product and brand by fragmenting it into separate dimensions. Corey (1975) describes it as “the product is the total package of benefits that the customer receives when he buys.” There are 3 dimensions; core‚ tangible and intangible. Through these dimensions the product can be differentiated from competitors and can highlight
Premium Brand Marketing Dimension
cleaning services with the slogan “We help you save time and money”. Under brand Merry Maid with the marketing purpose following the company goal to expand the business in commercial cleaning services for residential and commercial buildings in order to support the rapid growth of real estate in professional or residential buildings within Bangkok Metropolitan and vicinities. In the Year 2010‚ Hygiene Living has launched new service line extensions to building sales to support the cleaning service. It
Premium Marketing Customer service
SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING SERVICE) Kalyan Malla Bachelor’s Thesis May 2012 Degree Programme in Facility Management To0urism‚ Catering and Domestic Services DESCRIPTION Author(s) MALLA‚ Kalyan Type of publication Bachelor´s Thesis Pages 57 Confidential ( ) Until Date 07.05.2012 Language English Permission for web publication (X) Title SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING
Premium Customer service Service system Service
What is a Product? In marketing‚ the term “product” is often used as a catch-all word to identify solutions a marketer provides to its target market. We will follow this approach and permit the term “product” to cover offerings that fall into one of the following categories: * Goods – Something is considered a good if it is a tangible item. That is‚ it is something that is felt‚ tasted‚ heard‚ smelled or seen. For example‚ bicycles‚ cellphones‚ and donuts are all examples of tangible goods
Premium Marketing
------------------------------------------------- Product management From Wikipedia‚ the free encyclopedia Marketing | Key concepts | Product • Pricing Distribution • Service • Retail Brand management Account-based marketing Marketing ethics Marketing effectiveness Market research Market segmentation Marketing strategy Marketing management Market dominance | Promotional content | Advertising • Branding • Underwriting Direct marketing • Personal Sales Product placement • Publicity Sales promotion • Sex
Premium Product management Marketing