"A study of bpo industry with reference to employee attrition and retention" Essays and Research Papers

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    Employee Motivation

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    the possibilities of gain or reward. Employee work motivation and performance will be analyzed from the perspective of motivation theory as the central for the analysis. Motivation involves getting the members of the group to pull weight effectively‚ to give their loyalty to the group‚ to carry out properly the purpose of the organization. Employee motivation is one of the major issues faced by every organization. This study also focuses on the employee motivation among the employees of PepsiCo

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    Reference Groups

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    Marketing and Reference Groups All the groups that contribute to the buying behavior of a consumer are known as reference groups. (Bhasin 2010) Consumers may use products or brands to associate with or try to become part of a group e.g. people may feel they need to wear Nike or Adidas to feel part of a fitness group or the gym demonstrated by Vroom with behavior modification. They look at what people in the particular reference group look at and consume and conform to the criteria to make their

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    Employee Motivation

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    The Future of Business: The Essentials By Lawrence J. Gitman‚ Carl McDaniel Employee motivation: principles and practices motivation: principles and practices Philip C. Grant 0 Reviews Vantage Press‚ 1984 - 160 pages How McDonald’s tracks morale at the front line A successful engagement effort should result in happier customers Mark Blundell Mark Blundell started work in McDonald’s in 1985 and has gained experience working at all levels in the retail arm of the business. He

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    Call Centres/BPO – The Attitudes and Experiences of UNITES Members Professor Phil Taylor and Dr. Dora Scholarios Department of Human Resource Management Strathclyde Business School Glasgow‚ United Kingdom Professor Ernesto Noronha and Dr. Premilla d’Cruz Indian Institute of Management Ahmedabad‚ India 1 Contents 1. 1.1 1.2 2. 2.1 2.2 3. 3.1 3.2 3.3 3.4 4. 5. 5.1 5.2 5.3 6. 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 7. Introduction Employer Opposition to Trade Unions in Indian BPO The Formation

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    Employee Motivation

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    Subject terms: Work Motivation in Banks - Are there differences between sexes? Bergström Andreas‚ Ternehäll Mattias Ethel Brundin 2005-06-02 Work motivation‚ differences between sexes‚ bank Abstract Background The bank workers did in a recent study prove to be the most motivated workers in Sweden. People are part of all organizations and it is important to know what motivates them. Hence‚ it is important to see which factors that motivate the bank workers. Theory regarding differences between

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    Brewing Industry Case Study

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    Module: Strategic Planning Process Lecturer: Michael Shovelin Date: 04th September 2010 Postassignment: Case example Global Forces and the European brewing industry ------------------------------------------------- This assignment is based on the case example ‘Global forces and the European brewing industry’ and relates to two questions raised in chapter 2 at the end of the case example (Johnson et al. 2008‚ p. 91) of the book ‘Exploring Corporate Strategy: Text

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    Employee Training

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    Employee Training and Career Development Paper Gretchen Baker HRM 300 August 4‚ 2012 Dr. Tim Lolatte Employee Training and Career Development Paper Training and development programs help increase both employee morale and performance. Offering training programs that are relevant to the job will send a message to your staff that professional development is a priority within the organization. Training employees so they can improve their skill set or learn new technologies will increase their

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    What was once a garage-operated business and now an international market leader‚ Polaris Industries has shown how a corporate life cycle occurs and more importantly successful strategy development and implementation. With all businesses‚ the organizational life cycle is the development of a business from start to finish. There are different views on the number of stages in an organizational life cycle. Just In Time Management states that are seven life cycle stages‚ while Product Arts claim there

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    Employee Motivation

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    Safety needs 6 Esteem 8 Convenience 8 McClelland’s acquired needs theory 9 Pros of Employee Motivation 10 Self-Esteem 10 Health 10 Recognition 10 Safety 10 Cons of Motivating Staff 10 Will Not Last and Employees become greedy 10 Over competitive 11 Job description oriented 11 Over dependence 11 Recommendation 12 Remove Demotivators 12 Pinpoint each employee’s personality. 12 Conclusion 13 Reference 13 BACKGROUND OF THE COMPANY The Genting Group is Malaysia’s leading multinational corporation

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    Employee Productivity

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    Definitions 11 Mobile App Usage 12 Gratification Research 15 Technology Acceptance Model 18 Domestication Research 20 Innovation Diffusion 21 Survey 26 Summary 27 Conceptual Framework 28 Research Problem & Discussion 30 Frame of Reference 33 Limitations 33 Methodology 35 Research Approach 35 Quantitative Vs. Qualitative 35 Research Strategy 37 Survey 37 Sample Selection 37 Data Collection Methods 38 Empirical Data 38 Growth of App Downloads 38 Integration of

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